* 3 x Full time continuing opportunities (hybrid)
* Contribute to meaningful workplace culture and compliance improvements
* Base Salary $ 112,628 - $ 122, % superannuation
About the opportunity
The new Case Management and Remediation team, within Workplace Relations and Compliance, is dedicated to supporting the University in meeting its compliance obligations. The team contributes to the University's compliance objectives by driving the investigation and resolution of claims and enquiries, including pay outcomes. The team also has a key role in continuous improvement and the development of the University's capabilities and understanding of workplace compliance, across all faculties and business areas, ensuring correct and consistent application of University's policies and procedures, industrial agreements and legislative requirements.
The Case Officer plays a vital role within the Workplace Compliance & Policy team, supporting the University to meet its legislative and Enterprise Agreement obligations by investigating and resolving wage-related enquiries and claims. The role is responsible for progressing case investigations, analysing complex information and data, preparing findings and remediation instructions, and ensuring matters are handled fairly, confidentially and in a timely manner. Working closely with stakeholders across HR, Payroll, Faculties, Schools and Legal, the Case Officer builds strong relationships while exercising sound judgement, attention to detail and a high level of discretion. This position contributes to strengthening the University's compliance capability through high‑quality case management, reporting, and support for continuous improvement initiatives.
Your key responsibilities will be to:
* investigate and resolve wage‑related enquiries and claims
* analyse information and data to identify non‑compliance and risks
* prepare clear findings, recommendations and remediation instructions
* maintain accurate records and support reporting activities
* build strong relationships across HR, Payroll, Faculties and Legal
* contribute to compliance improvements and small projects within the team.
About you
* strong investigation and case management skills
* confident analysing complex information and data sets
* high attention to detail and sound judgment
* excellent written and verbal communication skills
* able to work independently and manage competing priorities
* experience applying compliance, regulatory or industrial relations frameworks.
Sponsorship / work rights for Australia
You must have unrestricted work rights in Australia for the duration of this employment to be eligible to apply. Visa sponsorship is not available for this appointment.
Pre-employment checks
Your employment is conditional upon the completion of all role required pre-employment or background checks in terms satisfactory to the University. Similarly, your ongoing employment is conditional upon the satisfactory maintenance of all relevant clearances and background check requirements. If you do not meet these conditions, the University may take any necessary step, including the termination of your employment.
EEO statement
At the University of Sydney, our shared values are trust, accountability and excellence and we strive to be a place where everyone can thrive. We are committed to creating a University community that thrives through diversity and reflects the wider community that we serve. We deliver on this through our commitment to diversity and inclusion, evidenced by our people and culture programs, as well as key strategies to increase participation and support the careers of Aboriginal and Torres Strait Islander People, women, people living with a disability, people from culturally and linguistically diverse backgrounds, and those who identify as LGBTQIA+. We welcome applications from candidates from all backgrounds.
We are proud to be recognised as an Australian Workplace Equality Index (AWEI) Platinum Employer. Find out more about our work on diversity and inclusion .
How to apply
Applications (including a cover letter, CV, and any additional supporting documentation) can be submitted via the Apply button at the top of the page.
For employees of the University or contingent workers, please login into your Workday account and navigate to the Career icon on your Dashboard. Click on USYD Find Jobs and apply.
For a confidential discussion about the role, or if you require reasonable adjustment or any documents in alternate formats, please contact Toby Berryman, Recruitment Operations, by email at .
The University of Sydney
The University reserves the right not to proceed with any appointment.
Click to view the Position Description for this role.
Applications Close
Tuesday 10 February :59 PM