Pandora is a retail environment like no other: our sales colleagues are able to craft the incredible with our customers every day; curating our beautiful hand-made jewellery to bring special moments to life.
The Role
Our sales assistants are our brand ambassadors, and the link between our products and our customers. They lead the success of the store by influencing sales, excelling in customer service, and sharing their knowledge of our products and brand.
You'll get to interact with people on every shift to help create their special memories through dreaming, daring, caring and delivering.
Key Responsibilities:
* Achieve and exceed individual and store sales targets by using effective selling skills; focusing on up-selling, units per transaction and average transaction value
* Build the bond between our brand and our customer by answering queries, providing exemplary service and adapting your approach depending on individuals' personalities, loves and needs
* Learn and confidently share Pandora product knowledge to maximise sales and provide an unforgettable customer experience
* Encourage customer loyalty by discussing upcoming collection launches and obtaining customer data
* Assisting with product deliveries; unloading and storing in the correct spaces in store
* Merchandising the store and maintaining high shop floor standards; taking pride in your environment
* Operating the till system, handling financial transactions including returns and exchanges
The Successful Candidate
We look for passionate and motivated team players. We encourage our team members to express their individuality by styling Pandora jewellery in their own way, and sharing these ideas with our customers:
* Our sales assistants give a voice to people's loves every day so building rapport and being able to chat and engage with people in a natural, open way is important to us
* A natural ability to see the opportunity in achieving and over-achieving sales targets
* Ability to work well under pressure in a fast-paced, sales-driven atmosphere: our products are very popular so stores are often very busy
Why Work with Us?
O ur people are an integral part of our success. Our commitment to unforgettable career progression is just the start. We offer a competitive rewards package that is second to none.
* A highly competitive hourly rate of pay
* Eligibility for the sales assistant bonus scheme
* A generous annual jewellery uniform allowance that you can spend on jewellery to express yourself and your individuality
* Access to our employee 'wear box', where you can self-select jewellery to wear each time you're working
* Access to our online benefits platform with plentiful retail, hospitality and entertainment discounts
* Parties, incentives and gifts throughout the year