Job Title: Networks and Metering Operations Lead - Driving Business Success in the Energy Sector
As a key member of our team, you will play a pivotal role in delivering strong commercial and operational leadership within the Network and Metering Operations functions. Your expertise will drive value creation, enhance operational efficiency, and enable effective decision-making across the organization.
**Key Responsibilities:**
1. Operations Leadership: Stakeholder Engagement
2. Performance Monitoring & Compliance: Oversee and track key operational metrics and performance indicators to ensure that service level agreements (SLAs) are consistently met.
3. Operational Optimisation: Proactively identify, assess, and implement process improvements and system enhancements aimed at optimising the efficiency, reliability, and quality of network and metering services delivered to our customer base.
4. Program Delivery – Legacy Meter Replacement: Working with the Transformation Office (PMO), lead the execution of the Legacy Meter Replacement Program across the NEM, ensuring alignment with regulatory timelines and full compliance with the Australian Energy Regulator (AER) framework.
5. Commercial Strategy & Regulatory Engagement: Define and direct the commercial strategy around the number, scope, and structure of third-party service provider relationships required to effectively support and manage the customer portfolio.
Requirements:
1. Tertiary qualification in business, commerce or finance desirable but not essential
2. Experience: 3-5 years within Network and Metering operations at an Energy Retail Provider, Metering Coordinator, or Energy Distributor.
3. Vendor Management: Proven experience in managing third-party partners and vendors.
4. Skills: Exceptional commercial modelling and analytical skills, with a high level of detail orientation and sound commercial acumen.
About Us:
We are a specialist fibre and network solutions provider, owning and operating 25,000km of secure, high-capacity fibre connecting people, businesses, governments, and communities across Australia to the world. Our purpose is to Build Critical Connections. Enabling Better Possibilities.