Overview
Soluna is a large, bustling Italian-Mediterranean restaurant in the heart of North Sydney. Inspired by the coastal regions of Italy and the Mediterranean, Soluna offers vibrant flavours, seasonal produce, generous hospitality, and a lively atmosphere from lunch through to late evening dining. With a strong local following and a fast-paced service environment, Soluna is quickly becoming a go-to destination for both corporate and social dining.
The Role
The Venue Supervisor will work closely with the management team to deliver a seamless guest experience, lead and inspire our front of house team, and uphold exceptional service standards in a high-volume environment. This is an exciting opportunity for a customer service-focused hospitality professional ready to take the next step toward venue management.
For candidates eager to grow but without prior supervisory experience, we will also consider Team Lead positions.
Responsibilities
* Mentor and support the Front of House team to deliver warm, polished Mediterranean-style service
* Lead the floor during busy services, ensuring smooth coordination between reservations, events, bar, and kitchen
* Work closely with the Head Chef and General Manager to execute à la carte and event menus
* Confidently recommend food and wine pairings, showcasing our Italian and Mediterranean wine list
* Collaborate with the Bar Manager on beverage selection and stock management
* Assist with rostering, labour costings, and stock control to meet financial targets
* Build strong relationships with North Sydney's corporate and local community clientele
* Maintain high presentation standards and ensure compliance with health and safety regulations
Experience and Qualifications
* Minimum 3 years' hospitality management or supervisory experience in a high-volume venue
* Proven leadership skills with experience training, mentoring, and motivating teams
* Strong knowledge of Italian and Mediterranean cuisine and service style
* Sound understanding of wine, particularly Italian varietals and Mediterranean regions
* Experience with cost control, rostering, and operational reporting
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