Job Type: PermanentJob Schedule: Full-TimeCompany DescriptionWelcome toElysium Noosa Resortan elegant retreat set in the heart of one of Australia's most iconic coastal destinations.Following an extensive enhancement program, Elysium Noosa has been thoughtfully reimagined across every guest touchpoint - fromCibariaNoosa and Bar Capri on Hastings Street to our rooms and suites.
This transformationestablishesa new benchmark for luxury hospitality on the Sunshine Coast.Our team is dedicated to creating guest experiences that feel both effortless and deeply personal.
Every interaction is guided by care, intuition, and attention to detail, delivering moments of delight that elevate each stay.Job DescriptionAre you a results-driven leader with a passion for luxury hospitality?
Elysium Noosa Resort is seeking an experienced ExecutiveAssistant Managerto play a key role in delivering operational excellence, exceptional guest experiences, and strong team performance.Reporting to the General Manager, you will provide strategic leadership and operational oversight across all departments, ensuring alignment with brand standards, business objectives, and guest expectations.In this senior leadership role, you will collaborate closely with the General Manager, ownership group, suppliers, and contractors to drive performance, profitability, and brand integrity.Key ResponsibilitiesProvide strong leadership fosteringa culture of innovation, excellence, and personalised serviceAnalyse market trends and competitor activity to maintain a competitive edgeDrive continuous improvement initiatives and structured staff training programsAnalyse financial and service performance, managing budgets, labour costs, and expenses to optimise profitabilityActively manage guest feedback, resolving complex matters with professionalism and careDevelop meaningful guest engagement strategies, using insights and feedback to maintain high guest satisfaction scoresSupport property-wide operations and step in asActing General Managerwhen requiredFoster a culture of empowerment, accountability, and professional development aligned with Accor's Heartist cultureRepresent Elysium Noosa, MGallery and Accor with professionalism, positively influencing the hotel's reputation and actively promoting its services and brand initiativesQualificationsWe would love to hear from you if you have:Minimum4–5 years' senior leadership experiencein premium hospitality or airline industriesProven ability to drive operational excellence and implement effective business strategiesStrong leadership and coaching capabilities with a hands-on, collaborative approachExcellent commercial acumen, analytical thinking, and decision-making skillsA genuine passion for luxury hospitality and delivering exceptional guest experiencesHigh personal integrity and flexibility to work a 7-day roster as requiredAdditional InformationAs part of Accor, one of the world's leading hospitality groups, we offer global career pathways, exclusive Ambassador benefits, and access to industry-renowned training through the Accor Hotels Academy.We offer:Discounts off food & beverage at Accor properties worldwideGenerous Accommodation discounts at over 4,500 Accor properties across 110 countries.Professional Training and Development through the Accor hotels academyWork, travel and promotion opportunities across the Accor BrandA commitment to diversity and inclusion, with a focus on attracting and promoting diverse talent.
#J-*****-Ljbffr