Posted: 13 September
Offer description
Job Description
We are seeking an ambitious and skilled professional to join our team as a Senior Sales Operations Specialist.
You will play a key role in leading the sales team and managing daily operations to achieve success. This includes supervising sales activities, supporting and developing your team members to ensure outstanding customer service, and being available to work a Sunday to Thursday roster.
Your primary focus will be on driving sales growth, improving customer satisfaction, and maintaining a safe working environment. You will have the opportunity to work closely with the store management team to implement strategies and initiatives that drive business results.
In this role, you will be responsible for coaching and developing team members to ensure they have the skills and knowledge needed to provide excellent customer service. You will also be expected to live, breathe, and role model genuine service, creating moments that matter for customers.
* Be available to work a Sunday to Thursday roster
* Have previous supervisory experience or be ready for that next step
* Demonstrate previous retail or trade experience, including sales, wholesale, and/or workshop operations experience
* Ideally have mechanical/automotive parts knowledge
* Have a flexible availability and hold a valid driver's licence
* Have the physical capacity to perform the duties of the role (including handling products of a heavy nature)
* Prioritise safety
Benefits
* A safe and inclusive team environment
* Ongoing training and career development
* No late-night trading
* Diverse product ranges
* Support office guidance and inter-store support for merchandise, planogram, and store standards
* Employee reward and recognition programs, including a 'shout out' platform and private Facebook group
* Paid volunteer leave
* Parental leave top-up allowance
* Attractive team member pricing across all GPC AP businesses
* Industry award rates of pay, penalty rates, and fortnightly pay cycle
