Posted: 15h ago
The role
Position
Permanent part‐time Customer Advisor – Maryborough Branch
Hours
5 days per week – Monday to Thursday 8:45am – 4:30pm, Friday 8:45am – 5:15pm
Responsibilities
- First point of contact for customers at the Maryborough Branch.
- Assist customers in identifying the most suitable products and services including account opening, unsecured lending and banking transactions.
- Ensure a seamless, consistent and tailored customer experience at every step and keep all details accurate and up to date.
- Demonstrate our Smarter Banking options (self‐service and digital) to help make banking simple, easy and secure.
- Undertake ongoing training and development to enhance your career.
Qualifications
- A passion for delivering an amazing customer experience and an unwavering commitment to quality.
- An ability to work collaboratively as a team with self‐motivation and energy to create our signature customer experience.
- A keen eye for detail that ensures transactions are completed efficiently and accurately.
- An appreciation for inclusion and the diversity of our customers.
- An interest in upskilling and career development opportunities with NAB.
Benefits
- Access to banking and financial services discount including competitive rates and reduced fees on home loans, credit cards and insurances.
- Extensive range of benefits and discounted offers on travel, fitness, events and technology.
- Variety of leave benefits including parental leave, religious leave, special leave, sporting activities leave and volunteer leave.
- Health and wellbeing benefits including discounts on a wide selection of products to suit your personal circumstances and life stage.
EEO Statement
We are an equal‐opportunity employer.
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