Catering Manager Job Description
We are seeking an experienced Catering Manager to join our team. As a key member of our events team, you will be responsible for creating menus and designing events for meeting planners.
Responsibilities:
* Respond to inquiries regarding catering/event space availability in a professional and timely manner.
* Proactively sell social and associated catered events.
* Ensure accuracy and consistency of event set-ups by checking meeting room and reviewing the corresponding banquet event order.
* Conduct follow-up calls to every inquiry client after information has been sent.
* Cultivate 'local' market presence within the community.
* Develop and conduct off-site sales blitzes as well as on-site FAM/Appreciation events to build referral and direct business base.
* Build relationship with Marketing to develop promotional materials as needed to support further revenue growth.
* Meet with group contacts and meeting planners on site.
* Ensure close relationships are established and maintained with clients to encourage repeat business.
* Generate Banquet Event Orders.
* Confirm all arrangements with vendors and entertainment, including the processing of payments.
* Expedite function bookings, writing menus, preparing resumes, event orders, etc.
Requirements:
* Minimum 2 years experience as a Catering and/or Weddings Manager.
* High School diploma or equivalent or vocational training.
* College degree in Hospitality management or related field preferred.
* Requires excellent interpersonal and communication skills, both verbal and written.
* Must be able to read and write to facilitate the communication process.
* Must be service oriented and capable of communicating effectively with persons involved in all levels of authority, both internally and externally.
* Must possess basic computational ability.
* Must possess computer skills, including, but not limited to, Microsoft Word, Excel, PowerPoint and e-mail functions.
* Working knowledge with Opera and Social Tables preferred.
* Extensive Food and Beverage knowledge.
Benefits:
* Comprehensive benefits package (Medical, Vision and Dental) including extended benefits like; Basic insurance, TDI and Long-Term Disability for regular Full-time and Part-time employees.
* 401(k).
* One complimentary duty meal for all employees that work more than 6 hours per shift.
* Food & Beverage discount at Fairmont Kea Lani (venue specific and discount may vary).
* Wellness Offerings.
* Employee benefit card offering discounted rates in Accor worldwide.
* Learning programs through our Academies.
* Opportunity to develop your talent and grow within your property and across the world.
* Ability to make a difference through our Corporate Social Responsibility activities.
Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Join Our Team: If you are passionate about delivering exceptional guest experiences and have a proven track record in the hospitality industry, we would love to hear from you!