Overview
$35.58/hour + super | ASAP start | 3-month contract + extensions
Looking to put your communication and organisational skills to work in a fast-paced, supportive environment? Our client is on the lookout for a
Virtual Receptionist
to handle high-volume inbound calls, manage customer requests, and provide seamless support across the business.
This role is perfect for someone who thrives under pressure, works autonomously, loves problem-solving, and can deliver exceptional customer service while working remotely.
Location & Details
Location:
Work From Home (must have your own laptop, headset & reliable WiFi)
Start Date:
ASAP
Duration:
3 months (with potential to extend)
Hours:
Rostering across Monday to Friday, 7:30am – 5:30pm (working 37.5 hrs each week)
Pay Rate:
$35.58/hour + super
Key Responsibilities
Manage approx. 150 inbound calls per day through a call queue.
Triage and transfer customer enquiries to the appropriate departments.
Conduct follow-up emails and outbound calls as required.
Complete general administrative support tasks.
Use systems including Outlook, Microsoft Teams, and Genesys effectively.
What We're Looking For
Previous experience in a call centre, reception, or customer service role.
Excellent communication and organisational skills.
Ability to work in a fast-paced setting with attention to detail.
Tech-savvy and confident with multiple systems.
A proactive and reliable approach to work.
Why You'll Love This Role
Fully remote – work from the comfort of your home.
Opportunity to work with a reputable and established organisation.
Potential for long-term opportunities and upskilling depending on performance.
Great hourly pay + superannuation.
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📌 Virtual Receptionist
🏢 Weploy
📍 Coffs Harbour