A career in retail customer service and sales offers a dynamic opportunity to engage with customers and provide tech solutions that enhance their lives.
Key Responsibilities:
* Deliver exceptional customer experiences by helping customers find the right products and services.
* Be a trusted advisor, staying up-to-date with the latest gadgets and services.
* Apply consultative selling skills to meet and exceed sales targets and KPIs.
* Collaborate closely with colleagues to create a welcoming environment that supports store goals.
Requirements:
* Strong communication skills and natural ability to build rapport with people.
* Solution-focused approach, thinking on your feet and tailoring solutions for each customer.
* Sales drive and motivation to achieve and exceed sales targets.
* Passion for learning and eagerness to grow skills in a fast-paced environment.
* Resilience, positivity, and a can-do attitude, especially during busy periods.
About the Role:
* Foster strong relationships with customers to understand their needs.
* Stay updated on product knowledge to provide expert advice.
* Work collaboratively with colleagues to achieve team objectives.
What We Offer:
* A dynamic work environment with opportunities for growth and development.
* Ongoing training and support to enhance product knowledge and sales skills.
* A competitive remuneration package with incentives for performance.