Scheduling & Administrative Manager
We are seeking a highly organized and motivated individual to fill the role of Scheduling & Administrative Manager. This is an exciting opportunity for someone who thrives in a fast-paced environment and has excellent communication skills.
The successful candidate will be responsible for coordinating and maintaining cleaner schedules, matching client requests with cleaner availability, and managing urgent rostering changes. They will also provide administrative support to the Director and Operations team, and maintain accurate and up-to-date records in Simpro and internal systems.
* Coordinating and maintaining cleaner schedules across various clients
* Matching client requests with cleaner availability, ensuring compliance and quality standards
* Managing urgent rostering changes with professionalism and minimal disruption
* Communicating with clients, families, and support coordinators to ensure seamless service
* Supporting recruitment admin, onboarding, and cleaner compliance tracking
* Monitoring subcontractor invoices and employee timesheets against scheduled hours
Our ideal candidate will have:
* Confidence using scheduling software (Simpro experience is essential)
* A strong administrative background, ideally in cleaning, aged care, disability, or allied services
* High emotional intelligence and clear, professional communication skills
* A calm, solutions-focused mindset, even under pressure
Benefits of working with us include flexible work options, a supportive team culture, opportunities for growth, meaningful work, and stability and purpose.
Requirements for this role include a minimum of 1–2 years' experience in admin, scheduling, or service coordination, working rights in Australia, and familiarity with NDIS, Aged Care, or support services.