Job Title: Front Office Manager
The successful candidate will be responsible for leading the front office team and driving exceptional customer experiences.
* Minimum 2+ years experience at a supervisor level within a hotel environment.
* Exceptional people management skills, with the ability to lead and motivate a diverse team.
* Excellent written and verbal communication skills.
* Exceptional customer service skills and an unwavering positive attitude.
This includes:
* Providing an outstanding guest welcoming experience by demonstrating a commitment to service excellence and maintaining the front office operational standards.
* Maintaining professional, open and honest communication to assist guests and make accurate bookings.
* Guiding and supporting the team in providing outstanding guest welcoming and experiences.
Key Responsibilities Include Leading The Front Office Team And Driving Exceptional Customer Experiences. Also:
* Managing Daily Operations To Ensure Smooth Hotel Service Delivery.
* Coordinating With Other Departments To Provide Comprehensive Guest Services.
* Driving Continuous Improvement And Excellence In All Aspects Of Front Office Operations.
Benefits Include Opportunities For Career Growth And Development In A Competitive Industry.
We Offer An Excellent Opportunity For Someone Who Is Passionate About Delivering Exceptional Customer Service And Has A Strong Background In Hotel Operations.
Requirements:
* Minimum 2 Years Experience At A Supervisor Level Within A Hotel Environment.
* Exceptional People Management Skills.
* Excellent Communication And Interpersonal Skills.
* Ability To Work In A Fast-Paced Environment.