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Are you a well-organised person with a passion for customer service? Inland Truck Centres is seeking a dedicated Administration member to join our team
About Inland Truck Centres:
With exciting and dynamic new ownership, there has never been a better time for you to join the rapidly expanding Inland Truck Centres team.
Proudly serving as Kenworth, Cummins, DAF, and PACCAR dealers in NSW.
Operating Sales, Parts and Service dealerships across Wagga Wagga, Dubbo, Orange, Parkes and Griffith, we boast large parts showrooms, parts warehouses, and service workshops for all trucking requirements. The Inland Truck Centres team pride ourselves on our reputation, quality workmanship and growing a bright future together.
Why Join Us?
Be part of a supportive and professional team.
Opportunities for continuous learning and career development.
Competitive salary and employee benefits.
Work with industry-leading equipment and technology.
About the Role:
As an Administration Assistant, you will play a vital role in ensuring our customers receive outstanding service in a prompt and efficient manner. You will have responsibility for general reception duties, providing administrative assistance to other departments in our dealership, scheduling and coordinating workflow. Your professional communication and organisational skills will be key to maintaining strong and lasting relationships with our customers.
Your Responsibilities:
Oversee and coordinate daily service operations, including opening jobs, bookings, and writing service stories. Provide support and guidance to all staff members. Maintain regular internal and external communication.
Implement process improvements to enhance staff efficiency.
Ensure customer satisfaction by answering all phone calls for parts and service, addressing inquiries promptly, assisting in managing customer expectations, and filtering calls to the correct department.
Strong organizational and time management skills working with parts and service teams.
Ability to work effectively in a team environment.
Assist parts in putting stock orders away and carrying out monthly stock takes.
Maintain office supplies.
Your Skills and Attributes:
Strong organisational and time management skills.
Excellent verbal and written communication skills.
Ability to work independently and meet customer expectations.
Career Pathways:
At Inland Truck Centres, we believe in nurturing talent and providing opportunities for growth. Many of our team members have advanced their careers within the company, taking on new challenges and leadership roles.
Apply Today
If you are ready to take your career to the next level and make a significant impact, apply now to join Inland Truck Centres in Orange
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