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Exchange systems administrator – ict operations

Canberra
NCS Australia Group
System Administrator
Posted: 11 May
Offer description

Company Description

About us:

At NCS Australia, we believe in doing technology services better. Our commitment to quality, focus on people, and willingness to challenge traditional thinking set us apart. Our team brings this belief to life by partnering with our clients and communities to make tomorrow together.

We are committed to creating an environment that prioritises innovation, collaboration, and purposeful work. Our diverse team is empowered to make a meaningful impact with curiosity, creativity and resilience to shape better outcomes. Join us and accept the challenge of creating a better tomorrow

Job Description

We are seeking an experienced Exchange Systems Administrator to support the ongoing management, enhancement, and migration of enterprise communication platforms within a large, complex ICT environment. In this role, you will work across a hybrid Exchange landscape, supporting both on‑premises and cloud‑based solutions, and contributing to critical migration and modernisation initiatives.

You will be responsible for maintaining and optimising Exchange infrastructure, resolving complex technical issues, and producing high‑quality technical documentation. Working closely with project teams and operational stakeholders, you will provide deep technical expertise to support reliable, secure, and scalable messaging and collaboration services. This role is well suited to professionals who enjoy hands‑on technical work, problem solving, and contributing to large‑scale Microsoft technology environments.

Qualifications

* Expert knowledge of Exchange Server and Exchange Online, including hybrid Exchange configurations and day‑to‑day administration.
* Proven experience delivering Exchange migrations, including cross‑forest and legacy‑to‑cloud transitions.
* Strong troubleshooting capability across mail flow, gateways, and hybrid on‑premise/cloud connectivity.
* Solid knowledge of Windows Server fundamentals, including Active Directory, DNS, Group Policy and related services.
* Demonstrated experience producing technical documentation such as design artefacts, as‑built documentation, and operating procedures.
* Experience supporting enterprise‑scale Microsoft environments with complex operational requirements.
* Exposure to broader Microsoft 365 services and related technologies will be highly regarded.

Additional Information

Why join us:

NCS Australia is where you can feel at home, nurturing your talents and skills as we make tomorrow together, one day at a time. Our benefits include paid parental leave, initiatives focused on your well-being and discounted health insurance. You will also enjoy discounts on various products and services and be regularly recognised and rewarded for high performance. We are committed to your career development through our Capability Fingerprint, industry and partner training programs, special interest groups, and an AI-driven learning platform. No matter where you are in your career, we offer meaningful work and opportunities for growth.

NCS Australia is an equal-opportunity employer, and we take pride in our commitment to valuing and supporting our people and the communities we serve.We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Veterans, Aboriginal and/or Torres Strait Islander community.

At NCS Australia, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment. We actively support and encourage people with disability to apply.

Agencies:

We’ve got this. We request that you do not contact NCS employees outside of the Talent Acquisition team. NCS exclusively accepts resumes from agencies on our preferred supplier panel through the NCS Agency Portal. Agencies that submit resumes must have a valid fee agreement and be assigned to the particular requisition by the Talent Acquisition team. Any resumes that are submitted outside of this process will become the sole property of NCS. If a candidate is hired outside of this process, no fee or payment will be given.

Work rights and background checks:

To be eligible for a position with us, applicants will need to have valid work rights for Australia and be willing to undergo a comprehensive background checking process, including probity and police checks

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