About this role
We are seeking a skilled Technical Services Officer to join our team. As a Technical Services Officer, you will be responsible for investigating and designing infrastructure solutions and preparing estimates to meet the highest standards.
You will work closely with internal teams and contractors to deliver projects on time and within budget, while always prioritizing customer needs.
* Provide timely and accurate investigation, design, estimating and auditing services as required.
* Prepare construction estimates based on Schedule of Rates for water, wastewater and recycled water connections and extensions.
* Assess applications in accordance with current policies and procedures.
* Ensure network infrastructure is designed to comply with industry standards.
* Contribute to operational issues with internal groups.
* Respond and react to customer enquires in a timely and professional manner.
Your success in this role will depend on your ability to:
* Hold a Technical Certificate, Diploma or equivalent qualification or relevant on-the-job experience.
* Have knowledge of water and wastewater infrastructure delivery and materials, fittings, equipment, construction practices and operational procedures.
* Be able to prepare Construction Estimates based on Schedule of Rates costs for water and sewer connections and alterations.
* Hold a White Card or be willing to attend mandatory training to obtain one.
* Have extensive experience in the investigation, planning, design and auditing of connections.
* Develop effective relationships with external and internal stakeholders.
* Identify, assess, evaluate and problem-solve issues with customer's connections.
About the ideal candidate
We are looking for someone who is passionate about delivering top-quality services across water, wastewater and recycled water systems. You should have hands-on experience in designing, estimating and auditing, with support from your immediate team to develop your skills further.
In addition to your technical expertise, you should be able to work closely with internal teams and contractors to deliver projects on time and within budget, while always prioritizing customer needs.
About our team
We are a diverse and inclusive team that values collaboration, innovation and customer satisfaction. We strive to create a positive and supportive work environment that fosters growth and development.
About the benefits
We offer a range of benefits, including opportunities for career advancement, professional development and a competitive salary package.
How to apply
To apply for this role, please submit your application form, cover letter and current resume. We look forward to hearing from you.