About the job Executive Assistant (WFH | AUS Account)
Platinum Outsourcing is one of Australia's fastest growing companies, we are a co sourcing BPO – operating out of both the Philippines and Indonesia. We are a fast growing scale-up, opening our first offices in the Philippines only 4.5 years ago, currently a global team of 250, we have plans to expand to 500+ employees over the next 3 years.
Our client is a leading Australian education platform and online school dedicated to transforming the way their students approach the financial markets.
Please review the following criteria carefully before applying.
COO Office Support
* Act as primary support to the COO across operational activities
* Maintain a clear, up-to-date view of priorities across the business
* Prepare weekly operational summaries and reporting
* Coordinate inputs from multiple teams into clear, concise updates
* Support leadership meetings (agendas, materials, notes, follow‐ups)
Executive support
* Manage inbox and calendar for the COO
* Prepare meeting agendas, take clear and structured notes
* Capture actions and ensure follow‐up across the team
* Assist with reporting, presentations, and internal communications
* Support coordination of day‐to‐day priorities and tasks
Inbox & communication management
* Organise and prioritise incoming emails
* Respond on behalf of the COO where required
* Flag urgent items and summarise key points
* Maintain clear, timely communication with customers and stakeholders
Operations, Tracking & Coordination Support
* Maintain visibility across all active workstreams (Academy, Sales, Marketing, Events, Partnerships). Track initiatives, timelines, deliverables, and dependencies
* Maintain accurate and up‐to‐date trackers, dashboards, and internal systems (e.g. HubSpot, project tools)
* Compile weekly summaries highlighting:
* Progress against priorities
* Risks and blockers
* Items requiring escalation
* Track timelines, deliverables, and communications to ensure all moving parts are progressing
* Proactively flag delays, gaps or misalignment
* Follow up with teams to ensure tasks are completed
* Support execution where needed (content uploads, scheduling, admin, system updates)Ensure queries, feedback, and actions are directed and followed up with the appropriate teams
* Own weekly operating cadence (tracking, reporting, follow‐ups)
* Ensure consistency in reporting across teams
* Maintain a single source of truth for priorities and status
* Support weekly leadership and operational meetings
* Help ensure alignment between planning, execution, and reporting
Must haves:
* 5+ years of demonstrated experience an Executive Assistant
* Experience working within a startup or similarly fast paced organisation
* Tech Savvy
What we offer:
* Work for one of Australia's fastest growing outsourcing companies
* HMO Day 1 (Primary and Dependent)
* Above market compensation package
* 20 days leave
* Quarterly Massages
* Regular team building and company activities
* Unlimited opportunities for employee referral incentives
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