A customer-centric financial institution is seeking a Member Experience Officer for their Heritage Bank Contact Centre in Toowoomba, QLD. This full-time role focuses on assisting members with their needs, providing solutions, and enhancing their banking experiences through education on digital tools. The successful candidate will be a confident communicator, driven by positive customer outcomes, and capable of working flexible shifts. Join a team that values inclusion and personal development while contributing to a meaningful member-focused environment.
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