We are seeking Care Coordinator who is motivated, reliable, and passionate about aged care.
Delivering services under a range of funding sources including private pay clients, My Aged Care and NDIS, the primary responsibility is to provide quality in home care and assistance to our fast-growing client base.
The successful applicant will be working with our care team, liaising with Clients, Family Members, Staff and a wide range of Stakeholders to ensure services are provided in accordance with client's needs, goals and preferences.
Assessment, planning, and reviewing care plans as required, services are Client focused and Consumer always directed with quality outcomes achieved using a flexible, responsive, creative and collaborative approach.
In addition to case management, this role will manage inside and outside sales enquiries, develop and maintain new and existing referral sources.
Qualifications
The Care Coordinator will be responsible for:
Building strong connections with clients and their families
Assigning staff to clients based on staff qualifications and availability, as well as client preferences
Organise support to clients with disabilities and monitoring and reporting on their progress
Referring clients to agencies that can provide additional help
Assessing client needs and resources for health, welfare and other facilities and services
Responding promptly to emails, enquiries and requests from clients, staff and management
Maintaining accurate records of incidents and feedback as required
Re-organising work priorities to meet the needs of a fast-paced environment
Supporting all clients to meet their goals
Conducting Client Care Assessments and Care Planning
Supervision and management of Care Staff
Discussing and promoting Right at Homes services with medical professions and referral sources
Reporting to head office
Ability to work in a fast-paced environment
Preferred Skills
Experienced in assessing and planning care needs
Sound understanding of the Aged Care and Disability systems
A strong client focus which is based on their goals, preferences and needs
Demonstrated experience managing staff
Current National Police Check
Working with Children Check
Full Drivers Licence
All candidates must have the right to work in Australia
Organisational, administrative and time management skills
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