Location: Wollongong, NSW
We are a busy and growing specialist Periodontal&Prosthodontics & implant clinic seeking an experienced and organised Dental Treatment Coordinator to join our team. This role is ideal for someone with strong dental administration and patient coordination experience who enjoys working in a fast-paced, patient-focused environment.
Key Responsibilities
* Coordinate patient treatment plans and scheduling
* Manage new patient enquiries, referrals, and follow-ups
* Communicate treatment options, fees, and consent processes to patients
* Process dental insurance claims, pre-authorisations, and eligibility checks
* Manage recalls and patient reminder systems
* Liaise with clinicians, dental labs, and referring practices
* Maintain accurate clinical and administrative records
* Support smooth daily clinic workflow
About You
* Previous experience in dental administration / treatment coordination (minimum 2–3 years preferred)
* Strong communication and interpersonal skills
* High level of organisation and attention to detail
* Confident with patient billing, claims, and treatment presentation
* Able to work independently and as part of a team
* Professional, reliable, and patient-focused
What We Offer
* Supportive specialist team environment
* Ongoing training and development
* Stable long-term position
* Competitive remuneration based on experience
Job Type: Part-time
Pay: $25.00 – $40.00 per hour
Benefits:
* Employee mentoring program
Experience:
* Dental assisting: 2 years (Required)
Work Location: In person