Job Title: Concierge Team Lead
We are seeking a skilled professional to lead our concierge team and deliver exceptional service to our clients.
The ideal candidate will possess strong communication and interpersonal skills, with the ability to build relationships with clients and colleagues alike.
Key Responsibilities:
* Client Relationship Management: Develop and maintain strong relationships with clients to ensure their needs are met and expectations exceeded
* Team Leadership: Lead and train a team of concierge staff to deliver premium-grade services
* Event Planning: Collaborate with the property team to plan and execute customer events and activities
Requirements:
* Customer-Facing Experience: Previous experience in a customer-facing role, preferably in an office or hospitality environment
* Communication Skills: Excellent verbal and written communication skills
* Teamwork: Ability to work effectively in a team environment
* Attention to Detail: High level of attention to detail and organizational skills
About this Role:
This is an excellent opportunity for a motivated and customer-focused individual to join our team and make a real difference in the lives of our clients.
What We Offer:
A competitive salary and benefits package, as well as opportunities for career growth and development.