Temporary Desktop Support Analyst (2 months)
We're seeking an experienced Level 2 Desktop Support Analyst to support a short-term project focused on computer changeovers and end-user support. This is a great opportunity to bring your technical know-how and customer service skills into a fast-paced, supportive environment.
Key Responsibilities
- Provide on-site and remote support for end-user devices (Windows & MacOS).
- Assist with computer changeovers, software installation, and configuration.
- Troubleshoot hardware, software, and network issues.
- Support lifecycle and asset management activities.
- Deliver excellent customer service across all support channels.
Skills & Experience
- Experience in end-user computing support (Level 2).
- Strong understanding of Windows 10/11, MacOS, Active Directory, Office365, device management software, and antivirus tools.
- Ability to diagnose and resolve technical issues independently.
- Excellent interpersonal skills with a strong customer service focus.
- Relevant IT qualifications or equivalent experience.
Desirable: ITIL v3 Foundation or related industry certifications.
About You
You're hands-on, approachable, and enjoy helping people. You can adapt quickly to new environments and manage your workload effectively with minimal supervision.
Contract Details
- Duration: 2 months (with possibility of extension)
- Location: Perth
- Start: Immediate
If you're looking for a short-term contract where you can make a real impact, we'd love to hear from you.
Reference Number: 60090-0013296449
This is an in office position.
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📌 Desktop Support Analyst
🏢 Robert Half
📍 Western Australia