Join to apply for the IT Support Analyst role at DLLJoin to apply for the IT Support Analyst role at DLLYour functionAs an IT Support Analyst, you will be part of a team that gets the right tools into the right hands. A team that understands the heart and soul of DLL (De Lage Landen) and our partners’ businesses.As An IT Support Analyst, You WillProvide IT Service Desk support services to your DLL colleagues in Australia, New Zealand & across Asia PacificHave strong technical and computer skills to resolve software and hardware issuesBe in a varied role that will challenge you to be innovative and draw on your technology skills, knowledge, and experienceWork with multiple technologies, platforms and devices and keep the wheels turning.Provide educations and assistance to your DLL colleagues.Report to the IT Support Manager with opportunity to occasionally work from homeFind out more here about how you can unleash your full potential at DLL.Day to dayIncident Resolution and Service Request management across the regional landscapeTimely and accurate triage of ticketsBuild and maintain positive, constructive partnering relationshipsTackle complex technical inquires and application support issuesCreate walkthrough guides and assist with internal knowledge base articlesMaintain a balanced focus on security and efficiencyPerform all other related duties as assignedAll members enjoyTwo working days per year volunteering for a local charity.Health and Wellness program including healthy food, free health checks, fun health & vitality activities.Flexible hours with possibility to work from homeCareer development opportunities: online learning, member development programs.Click this link for an overview of all the benefits in your region.“We not only live up to the expectations of our customers for today, but also anticipate their market needs of tomorrow.”Your ProfileAn undergraduate degree in Information Technology.2+ years of operational IT experience across desktop support and service desk activities supporting Windows and Mac environmentsStrong device management knowledge including Laptops, Peripherals Phones and TabletsKnowledge of operating systems, office software, and enterprise softwareA real team playerAbility to take responsibility and be proactiveKeen eye for detail and thoroughness in your workA natural problem solver and critical thinkerChoose wellbeingDLL’s wellbeing ambition is to educate, equip, and empower members to build connections, manage their mental, emotional, physical, and financial wellness, and maintain balance between work and the other priorities that make up their lives.Our Four Wellbeing Categories Are As FollowsConnection – Build meaningful connections with other membersHealth – Manage mental, emotional, and physical healthFinance – Provide learning opportunities to help members achieve personal financial healthLifestyle – Maintain balance between work and life prioritiesThese are the things that matter to our members and the wellbeing of our members matters to DLL!Settling inAt DLL, we are many things. We are team members, family members, community member. We are members of society, members of different cultures and nationalities. Members of change. We each have different beliefs, different passions, different viewpoints, talents and interests. We come from different backgrounds, cultures, nationalities and histories.But for all of our differences, we share one thing in common: each of us are members of DLL.Our company was founded in the Netherlands. But today we are truly a multinational business. Our unique culture is rooted in higher collaboration, less hierarchy and a honest directness that enable us to integrate, ideate and innovate across country lines.Many companies say they are European, American, Asian or Australian, at DLL we are all these places and more.We are a cross-culture collaborative – an interconnected network – that comes together every single day with one goal in mind: Partnering for a better world.Good to knowThe selection process may involve an assessmentApplications via email will not be reviewed. Please apply online via our career websiteDLL’s referral program appliesFor more information, you can contact Indie Bayliss, Talent Acquisition Partner on indie.bayliss@dllgroup.comDLL appreciates the time you spend applying to our openings. We advise only those who qualify for an interview will be contacted. Hiring subject to successful completion of a background check.DLL is an equal opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes and work environments. If contacted for an employment opportunity, please advise Human Resources if you require accommodation in accordance with our values and all applicable legislation.Additional InfoOpen dates: 9th of May to the 6th of JuneSalary Range: $70,000 to $85,000Job type: Full TimeSeniority levelSeniority levelEntry levelEmployment typeEmployment typeFull-timeJob functionJob functionProject Management and Information TechnologyReferrals increase your chances of interviewing at DLL by 2xSign in to set job alerts for “Information Technology Support Analyst” roles.Surry Hills, New South Wales, Australia 3 weeks agoBlacktown, New South Wales, Australia 3 days agoSydney, New South Wales, Australia 3 days agoSydney, New South Wales, Australia A$75,000.00-A$85,000.00 3 weeks agoSydney, New South Wales, Australia 2 days agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 1 day agoSydney, New South Wales, Australia 6 days agoSydney, New South Wales, Australia 3 weeks agoAd Hoc Service Desk Analyst - Desktop, Networking, projectSydney, New South Wales, Australia 6 days agoTechnical IT Trading Support (Financial Trading)Greater Sydney Area A$89,686.00-A$98,654.00 4 weeks agoSydney, New South Wales, Australia 12 hours agoEveleigh, New South Wales, Australia 3 weeks agoSydney, New South Wales, Australia 3 weeks agoSydney, New South Wales, Australia 3 weeks agoWe’re unlocking community knowledge in a new way. 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