Are you looking to accelerate your career?
Life with AGPC will see you join a team of talented individuals who pride themselves on staging two iconic motorsport events: the Formula 1 Australian Grand Prix in Melbourne, and the Australian Motorcycle Grand Prix in Phillip Island.
We are a dedicated team who enjoy working on the best of sport, events, and entertainment being internationally recognised and respected leaders in our field. Our fun and dynamic environment means our employees are constantly surrounded by unique experiences as well as a high-performing team of innovators, and we need one more.
Life in the fast lane
As our Division Manager – Membership, you will be joining Commercial team who make up part of the Commercial Department.
This is a permanent position, based at our Head Office in St Kilda.
Reporting into the Chief Commercial Officer, you will be responsible for leading the strategic direction, commercial performance and long‑term growth of the organisation's new Membership program. This role oversees the full lifecycle of the membership program — from strategic planning and product development to operational execution, customer experience excellence, benefit fulfilment and revenue optimisation.
Additionally, you will:
* Define and own the Membership strategic roadmap, ensuring alignment with the organisation's commercial objectives and broader fan engagement strategy.
* Oversee the design and delivery of the end‑to‑end member experience, ensuring brand‑aligned and premium engagement across all touchpoints.
* Responsible for achieving membership program KPI's including retention and acquisition targets
* Lead the development and ongoing optimisation of CRM and membership management systems.
* Own the Membership budget, including revenue targets, cost management, forecasting and commercial reporting.
* Partner with Marketing and Digital teams to create integrated campaigns that drive acquisition and engagement.
* Influence organisational decision‑making by representing member voice, strategic needs and commercial outcomes at leadership meetings.
* Provide support, leadership and professional development to others within the team, ensuring a high‑performance, customer‑focused team culture.
What you'll bring to the role:
* Tertiary qualifications in Business, Sport/Event Management or a related field.
* 5 – 8 years of leadership experience in Membership, Loyalty, Customer Experience, Ticketing or related commercial environments.
* High proficiency with CRM platforms (Microsoft Dynamics advantageous) and ticketing systems (Archtics favourable).
* Demonstrated success leading customer‑centric programs at scale.
* Strong commercial acumen with proven revenue accountability.
* Experience leading and developing teams in a high‑pressure event, sporting or entertainment environment.
* Advanced communication, presentation and relationship-building skills with the ability to engage and influence stakeholders at all levels (including executive and board level audiences)
* A current Police Check and Victorian Working with Children Check (Employee), or be willing to obtain.
Please visit our careers page to view the full position description.
View from the driver's seat
At AGPC, we value work-life balance and want to drive change in our work environment too. We have a wide range of benefits that are designed to create value, including but not limited to:
* 14 weeks of paid parental leave and paid 'keep in touch' days
* Additional event leave following the Australian Formula 1 and MotoGP events*
* Ticket allocations to employees for the Australian Formula 1 and MotoGP events*
* Flexible working arrangements
* Employee Assistance Program (EAP)
* Employee training & development programs
* Social & culture events
* Wellbeing Initiatives
Click here to learn more about our employment offering and culture here at the Australian Grand Prix Corporation.
Want to be first across the finish line?
Applications for this position will close on
Wednesday 4th February 2026.
At AGPC, we are racing to empower an inclusive and diverse workforce, so we openly welcome candidates to apply who may require adjustments or extra support to fully participate in the recruitment process. For support, please reach out to
We also welcome creative ideas to make your application stand out Feel free to use the upload field for personalised submissions, including video introductions.