Job Summary
We are seeking a full-time IT Support Officer to join our collaborative IT team.
About the Role
This position involves providing professional technical support, managing incidents, and contributing to IT projects.
Key Responsibilities:
* Provide technical assistance to staff and external stakeholders
* Manage and resolve IT-related incidents in a timely manner
* Contribute to IT projects and initiatives to improve service delivery
Requirements
To be successful in this role, you will need:
* Strong technical knowledge of Microsoft 365
* Proven experience in a service desk environment
* Excellent organizational skills and ability to prioritize tasks effectively
What We Offer
In return for your expertise and enthusiasm, we offer:
* A competitive salary package including annual leave loading
* Flexible work options to suit your lifestyle