Job Title: IT Coordinator
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We are seeking an experienced IT professional to support the technology needs of our hotel cluster.
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Main Responsibilities:
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* Provide technical support and troubleshooting for on-site and remote users across the cluster
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* Administer and maintain systems, servers, and network devices
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* Support IT projects and system upgrades
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* Coordinate with external vendors for installations, maintenance, and issue resolution
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* Enforce IT policies, procedures, and cybersecurity protocols
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* Conduct staff training on systems and IT security best practices
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* Manage IT asset inventory, including procurement and disposal tracking
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* Assist with data backups, recovery procedures, and system monitoring
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* Prepare reports and support internal and external IT audits
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Required Skills and Qualifications:
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* Diploma or Bachelor's degree in Information Technology, Computer Science, or related field
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* 1–3 years of IT experience, preferably within hospitality
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* Proficiency in network systems, Microsoft environments, server maintenance, and cybersecurity
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* Familiarity with hotel systems such as PMS, POS, and back-office platforms
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* Strong troubleshooting skills and the ability to manage tasks across multiple properties
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Benefits:
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* Access to employee benefits such as complimentary shift meals, discounts for the Spa and all Food and Beverage outlets
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* Access to complimentary and discounted Hyatt accommodation worldwide
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* Access to internationally recognized learning and development programs and opportunities
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* Access to an employee assistance program and paid family leave benefits
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About Our Team:
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We are a diverse and inclusive team passionate about delivering exceptional service. We believe in creating a culture of care and service that makes every guest feel welcome and valued.
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A Career with Us:
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We offer a world of opportunities for those who share our values of Empathy, Integrity, Respect, Inclusion, Experimentation, and Wellbeing. If you are looking for a fulfilling career, please apply now.
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Seniority Level:
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* Entry level
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Employment Type:
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* Full-time
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Job Function:
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* Information Technology
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