About UsL’Occitane is a natural and luxurious beauty brand that is renowned worldwide. Our beauty products originate from Provence in the South of France and an emphasis on ethical and socially responsible processes that have been practised since the company was founded in 1976.L’Occitane values authenticity, respect, continuous improvement and these values are why L’Occitane now boasts over 2,200 boutiques worldwide.L’OCCITANE is an Equal Opportunities Employer and is committed to ensuring that factors relating to its employees’ ability to perform workplace responsibilities, and to develop in their employment, are the only ones considered in the decisions about their career with L’OCCITANE. Building a more diverse and inclusive organisational culture is one of the ways we cultivate change.About The RoleThis key leadership role is responsible for all logistics operations at L’Occitane ANZ, including warehousing, e-commerce order fulfillment, in-house assembly and kitting, as well as domestic and international freight. Based at our Distribution Centre in Silverwater, this position will play a pivotal role in ensuring the efficiency, safety, and effectiveness of our supply chain operations.Success in this role requires exceptional organisational and communication skills, a hands-on leadership style, and a commitment to mentoring and developing team members in alignment with L’Occitane’s Prosperity values and behaviours.Key Responsibilities IncludeOversee all day-to-day logistics operations, including warehousing, e-commerce order fulfilment, in-house assembly, and kitting.Lead, mentor, and develop the Distribution Centre team, including casual and seasonal employees.Foster a positive, high-performing culture aligned with L’Occitane’s values and expectations.Manage warehouse operating budgets, including labor, freight, packing supplies, and fixed costs.Ensure accuracy and integrity of inventory, maintaining strict adherence to a First-Expired-First-Out (FEFO) model.Manage all freight operations, including inbound and outbound containers and domestic distribution in Australia and New Zealand.Oversee relationships with key suppliers (e.g. materials handling equipment, racking, packing supplies).Act as the primary contact for warehouse security, ensuring systems are functional and inventory is secure in collaboration with IT and security vendors.About YouStrong written and verbal communicationAbility to work under pressureMinimum of 5 years’ management level position in warehouse, operations, supply chain, inventory management, logistics or similar disciplineMinimum of 5 years’ team management experienceAdvanced knowledge of logistics and warehouse operationsAdvanced knowledge of warehouse management applications e.g. Navision, SAPWhat's On OfferA competitive salary including generous staff discounts & incentives at our retail stores!A feedback rich culture that supports openness and transparency.Great career progression with a strong focus on training and developmentBe part of an organisation that is committed to sustainability - B Corp CertifiedExtra paid days off for special occasions (Wedding Day, Volunteering Day, Mental Health Day, Pamper Day, Birthdays and more!)Service Recognition where you get an extra paid day off for every 3 years of service!If you would like to learn more about us at L'OCCITANE, please visit loccitane.com.au to find out more!“L’Occitane speaks of the Provence we love, a mysterious region that never stops inventing beauty” - Olivier Baussan.
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