Job Summary
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We are seeking a highly skilled and customer-focused Team Member to join our team. In this role, you will be responsible for providing exceptional service to our members by greeting them, helping them load merchandise on the conveyor belt, asking about their packing preferences, answering questions, and thanking them for their business.
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As a Team Member, you will also be responsible for transferring items not on the belt to a separate cart or flatbed as the cashier scans items, placing barcodes up for the cashier when possible. You will assist with getting supervisor verification for high-ticket, Bottom of Basket, or non-transfer items, pack member orders into boxes and load them on a separate cart or flatbed, and check packaging for tampering and report it.
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You will also be responsible for retrieving items such as boxes, register supplies, and merchandise requested by members to keep lines moving smoothly. Additionally, you will maintain the cleanliness of the register and general Front End area, reporting and cleaning spills and trip hazards immediately.
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When needed, you will retrieve carts and flatbeds from the parking area using a rope with clasping hook, pushing no more than 10 carts at once. You will also be responsible for following proper Front End and general safety procedures and standards, and assisting in other departments of the warehouse as necessary.
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Key Responsibilities:
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• Greet members and provide exceptional customer service
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• Load merchandise onto conveyor belt and assist with transfers
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• Maintain a clean and safe work environment
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• Retrieve items and supplies as needed
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Required Skills and Qualifications:
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• Strong customer service and communication skills
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• Ability to work in a fast-paced environment
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• Basic math skills
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• Cash handling experience (preferred)
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• RSA certification (preferred)
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Benefits:
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We offer a competitive hourly rate and opportunities for advancement. If you are a motivated and customer-focused individual who is looking for a new challenge, we encourage you to apply.
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Other Requirements:
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Satisfactory Criminal Record Check required.