Bring your customer service skills to the Iconic Fiona Stanley Hospital
Permanent Full-time position
Rostered days Thursday - Monday between 4pm -12am
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About you
As the FF&E; Equipment Officer you will have the ability to manage your time efficiently and possess solid problem-solving skills. You will be able to work autonomously and work well within a team environment. You will have excellent communication and interpersonal skills and the ability to identify gaps or issues and work with the FF&E; Maintenance Officer, team leaders and asset management team to develop improvement strategies. You are a respectful and professional individual who demonstrates exceptional values in everything you do.
About the role
Reporting to the Property and Equipment Manager the role of the FF&E; Equipment Officer is to help ensure the FF&E; department delivers on its maintenance obligations by working closely with the reactive and preventative maintenance team leaders to ensure maintenance is delivered efficiently with mínimal disruption to clinical services. The role is being offered on a 6am to 6pm rotating roster.
To be successful in this role you will have:
Demonstrated experience in a customer service environment
Experience in a technical healthcare environment (highly desirable)
Successfully completed Year 12 or equivalent
Strong attention to detail
Take personal responsibility for the delivery of maintenance obligations
Demonstrated experience ensuring service delivery issues are resolved in accordance with program and timeframe objectives
The ability to make clear judgments around matters which can be handled effectively without escalation
The ability to assess occupational health and safety needs to meet job requirements
The ability to foster a collaborative team spirit focused on service delivery
About Us
We are proud to deliver non-clinical services to Fiona Stanley Hospital; one of Australia's most advanced public healthcare facilities. We put the patient at the heart of everything we do. Our team of 500 staff takes pride in delivering quality services to achieve outstanding care.
Join Us
Serco values of Trust, Care, Innovation and Pride underpin everything we do. We are curious, creative and collaborative. Our people help in ways that matter.
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