We are seeking a skilled and professional individual to fill the role of Receptionist. As the primary point of contact for our Leederville-based businesses, you will be responsible for providing exceptional customer service experience to our clients, guests, and colleagues.
This is a part-time position, working Monday to Friday from 9:30 AM to 2:30 PM. The successful candidate will have strong organizational skills, the ability to multitask, and excellent communication skills.
The key responsibilities of this role include:
* Greeting visitors in a welcoming and professional manner
* Handling incoming calls to our Leederville-based businesses
* Managing incoming and outgoing mail, as well as signing in and out of keys for properties
* Primary liaison for tenancy contractors
* Meeting room management; bookings and presentation
* Overseeing maintenance of office facilities
* Ensuring the office is well-presented at all times
* Maintaining inventory of office supplies and company collateral
* In-house training co-ordination
* Co-ordinating reception cover timetables, providing adequate training to reception cover
* Events assistance
* Providing general administrative support to Leederville-based businesses
The qualities we are looking for in the ideal candidate include:
* A genuine commitment to providing exceptional service and ensuring clients and guests have a positive experience
* A polished and courteous demeanor, representing us with integrity and respect
* The capability to manage multiple tasks effectively
* Proactively taking on tasks and responsibilities and identifying areas for improvement in the office environment
* Being meticulous in maintaining the office appearance, setting up meeting rooms, and managing administrative tasks
* Strong verbal and written communication skills for interacting with colleagues, clients, and guests
* Competence in using basic office software, such as Microsoft Office Suite
* The ability to adapt to changing tasks and priorities, especially during events or unexpected situations
* The ability to identify and resolve issues independently or escalate them to the appropriate party
* Being able to work collaboratively with colleagues and support various departments
* Understanding the importance of handling sensitive information and maintaining the confidentiality of business matters
* Real estate experience is desirable but not essential
We offer a competitive salary, wellness days, a library of learning material via our Learning Academy, annual company events, coffee on tap, and proximity to restaurants and shops in the heart of Leederville. We value our employees and strive to create a supportive, caring, and fun team environment.