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Manager of customer experience

Geelong
beBeeExperience
Posted: 28 August
Offer description

Store Experience Manager

Are you a creative leader and strategic problem solver looking for a new challenge?

This is an exciting opportunity to join our team as a Store Experience Manager. In this role, you will lead your team to deliver clear and innovative global store campaigns that elevate stores and customer experience.

Working closely with the Creative, Marketing, and VM teams, you will bring ideas to life with 3D and experiential concepts that support and elevate product ranges each month. You will continuously review store operations and processes, seeking feedback from retail teams to ensure they are equipped with the resources they need to trade and create the best customer experience.


Required Skills and Qualifications:

* A relevant degree or qualification in a field such as VM, Creative/Design, Spatial, or Retail Design.
* Demonstrated ability to conceptualize and present to leadership teams using Adobe Suite and Microsoft Office.
* Excellent organization, planning, and time management skills to ensure project deadlines are met.
* Strong interpersonal skills with the ability to communicate in a concise and collaborative way.
* A high level of attention to detail and accuracy, with the ability to foresee opportunities.


Benefits:

* 50% discount on all brands (excluding Ceres Life).
* A world-class office with a state-of-the-art Wellness Centre featuring spa therapists, holistic health experts, and free fitness classes.
* A brand-new childcare centre onsite with incredible facilities and subsidised costs.
* The Beckley, our in-house café with chef-prepared healthy meals, coffee, and snacks.
* Flexible working arrangements to enable you to find the right balance between work and personal life.
* Competitive salary packaging to ensure we are benchmarking industry standards.
* On-site concierge services to help you get your life sorted.

At our company, we are focused on building a culture centred in belonging, where each individual can show up as their whole self and have an equal opportunity to succeed.

We strongly welcome and encourage individuals of all backgrounds to apply with us, bringing more voices, experiences, and backgrounds to our workforce as we drive diverse and inclusive outcomes for our team and customers.

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