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Customer service manager

Melbourne
Drakes Supermarkets
Customer Service Manager
Posted: 15 December
Offer description

Exciting Career Opportunity
Dynamic growing company
Potential for promotion
Drakes Supermarkets is a Retail industry success story. A family owned and operated private company, we are Australia's largest independently-owned supermarket chain. Due to our unprecedented growth, we provide excellent career opportunities within our company. The successful applicant will be given the opportunity to treat the department as if it were their own business. They will be given the flexibility to tailor the stores service and product offering to meet the specific needs of the customers within the local area.
Responsibilities
Working as a part of an enthusiastic team, in a highly competitive supermarket environment, applicants will be expected to demonstrate :
Unparalleled commitment to customer service
Significant POS knowledge
Experience in supervising team members
Accurate staff rostering will be an advantage
Passion and enthusiasm, with a very "hands on" approach
Excellent communication skills
Ability to liaise with both staff and management
An understanding of ordering and cost control
Commitment to work, health and safety standards
Qualifications
To succeed within our organisation, applicants must be able to :
Display a passion for customer service
Express a positive "can do" attitude
Problem solve Lead by example
Motivate a team
Communicate effectively with management, employees, customers and external stakeholders
#J-*****-Ljbffr

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