THE OPPORTUNITY
Be part of something big. World Gym Belconnen is the first World Gym facility to open in Canberra — a brand-new, flagship site set to make its mark in the heart of Belconnen.
This state-of-the-art facility features a large gym floor, an attached wellness concept space, a fully integrated Supps Bar, dedicated retail offering, and plenty of on-site parking — all designed to create an exceptional member experience from the moment they walk through the doors.
We're seeking a dynamic and commercially driven Facility Manager to lead this exciting new location. As the most senior leader on site, you will oversee the gym, retail, café and Supps Bar operations, driving performance, profitability, and an outstanding member journey across the entire facility.
Leading a Club Manager, you'll build and inspire a high-performing team that delivers seamless operations and a culture aligned with World Gym's values.
This role blends strategic oversight with hands-on leadership. You'll take ownership of financial performance, operational excellence, compliance, and continuous improvement — while creating a destination where members love to train and teams love to work.
If you're ready to launch and lead Canberra's first World Gym and make your mark on a premium new facility, we'd love to hear from you.
Estimated start date is June 2026 with the club opening in July 2026.
SKILLS & QUALIFICATIONS
We are looking for someone with:
Qualifications & Certifications
* Current First Aid and CPR certification (or willingness to obtain).
Skills & Experience:
* Proven experience in multi-department leadership, preferably in fitness, hospitality, retail, or service industries.
* Strong business acumen with demonstrated ability to manage budgets, financial reporting, payroll oversight, and operational planning.
* Track record of building, leading, and developing high-performing leadership teams.
* Experience driving revenue growth, membership sales, retail performance, or customer retention initiatives.
* Ability to analyse performance data and implement strategies that improve commercial and operational outcomes.
* Sound understanding of WHS compliance and risk management obligations.
* Excellent interpersonal, communication, and conflict resolution skills.
* Strong organisational skills with the ability to manage competing priorities in a fast-paced, dynamic environment.
* Passion for delivering exceptional member experiences and building strong community engagement.
KEY RESPONSIBILITIES
* Lead, coach and develop a high-performing leadership team, fostering a culture of accountability, collaboration and service excellence.
* Oversee all day-to-day operations across the gym, retail, creche, group fitness and member services to ensure a seamless member experience.
* Take ownership of the facility's financial performance, including budgeting, revenue growth, payroll oversight and expense management.
* Analyse performance metrics to drive continuous improvement across membership, retail and service delivery.
* Champion initiatives that enhance the member journey, increase retention and strengthen community engagement.
* Drive local marketing initiatives and oversee the club's social media presence to grow brand awareness and engagement.
* Ensure full compliance with WHS, childcare regulations and company policies, maintaining the highest safety and operational standards.
YOUR LIFE AT VIVA - PERKS & BENEFITS
As an employer of choice, Viva prides itself on supporting you in the best way possible by providing a range of incentives that meet the everyday needs of our people. We offer a range of benefits to our employees such as Flexible Work Arrangements and great work-life balance for personal rejuvenation and well-being, Paid Parental Leave, Free fitness membership, Central locations with brand new facilities and ongoing learning and development opportunities. With countless career paths under one roof, the possibilities are endless.
Above all, Viva is committed to fostering a diverse and inclusive culture where every background, perspective, gender, and identity is celebrated. We believe in empowering everyone to be themselves, knowing that it's when we embrace our differences that we perform at our best.
We make every opportunity last at Viva and are looking to find members of the team to upskill and develop all with the aim to make Viva the best place to work.
ABOUT VIVA LEISURE
At Viva Leisure, our mission is simple: to connect health and wellness to as many people as possible through our awesome, affordable, and accessible facilities. Our vision is to be the number one in the industry — benefitting our members, shareholders, franchisees, communities, and employees alike.
As an Australian-owned and ASX-listed company, we offer a diverse range of health and fitness solutions, including big-box health clubs, express gyms, high-intensity group training studios, Pilates, yoga, aquatics, women's-only facilities, personal training, and more. Established in 2004, our key brands include Club Lime, hiit republic, Plus Fitness, GROUNDUP, and Rebalance. With over 300 facilities across Australia and internationally, including corporate-owned and franchised sites, we're proud to serve diverse communities.
In 2020, Viva Leisure acquired Chain Collective Group to expand our fitness franchise brands both domestically and internationally. Chain Collective now operates as the franchising arm of Viva Leisure, proudly holding Plus Fitness as its flagship franchised brand — paving the way for the continued growth and success of multiple fitness concepts across Australia and beyond.
In 2024, Viva Leisure acquired a 34% stake in Boutique Fitness Studios (BFS), the master franchisee for leading global brands including Club Pilates, Rumble Boxing, StretchLab, and CycleBar. This partnership marks an exciting new chapter as Viva's Rebalance Pilates & Yoga studios transition to Club Pilates, uniting local expertise with world-class brand standards to deliver a premium member experience. That same year, Viva Leisure also acquired a 25% equity stake in World Gym Australia, along with three corporate-owned World Gym locations in Queensland — Stafford, Coomera, and Underwood — further strengthening our presence in the premium fitness sector.
ACKNOWLEDGEMENT
Viva Leisure acknowledges and pays respect to the Traditional Custodians of Country throughout Australia. We are grateful for the opportunity to operate facilities on these lands and to contribute to the health and well-being of all communities we form part of.
As a company dedicated to promoting health and wellness, we are committed to fostering an inclusive environment within our facilities and workplaces that welcomes, respects and celebrates the rich cultural heritage of Indigenous peoples.
Viva Leisure reserves the right to close this advertisement prior to the stated closing date should a suitable candidate be identified.