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Customer information attendant part time customer service role

Coffs Harbour
Bachrach Naumburger Group
Customer Services agent
Posted: 11 December
Offer description

Join to apply for theCustomer Information Attendant Part Time Customer Service Rolerole atBachrach Naumburger Group
We are looking for someone who is bright, bubbly and enthusiastic about customer service.
You will be handling customer enquiries and represent the face of the shopping centre, serving as the primary point of contact for external phone calls for shoppers, retailers and the general public.
Your role will also involve issuing gift vouchers, undertaking general administrative duties, maintaining registers, processing payments and assisting the Centre Manager in case of emergency.
Benefits
Exciting and varied customer service environment
Dynamic company with avenues for growth
Employee Assistance Program for your wellbeing
Responsibilities

• Ensure that customers and retailers receive prompt and accurate assistance.

• Serve as the primary point of contact for external phone calls.

• Issue gift vouchers and perform general administrative duties.

• Maintain registers, process payments and support the Centre Manager during emergencies.
Essential Criteria
Customer service experience
Admin and office skills including Outlook, Word, and data entry
Cash handling experience
Friendly, flexible and team-oriented
Ability to work weekends on a rotating basis
Current Police Check
About Us
The Bachrach Naumburger Group is a privately owned property group that owns and manages a number of commercial properties, including Park Beach Plaza, The Shoreline, Homebase, Jetty Village, Orana Mall in Dubbo, and a number of quality office and retail premises in Queensland.
About You
Quick learner with a high level of initiative
Good communication skills, both spoken and written
A hands-on approach and ability to interact with a diverse range of people
This position is part time with flexible hours to suit the applicant, plus shared rostered weekend work.
Availability over the Christmas holiday period is essential.
How to Apply
If you meet the above criteria and you're interested in contributing to an organisation that values the highest level of quality, we want to hear from you
Simply complete the application process by clicking the "Apply Now" button and we'll be in touch.
Seniority Level
Not Applicable
Employment Type
Part-time
Job Function
Other
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