Our company is a leading specialty retailer of high-quality home products in Australia.
Job Opportunity
We are seeking an experienced Sales & Service Lead to create a unique shopping experience by providing exceptional customer service in a fast-paced retail environment. This is a permanent, part-time position offering 40 hours per fortnight with a fixed two-week rotating roster, including alternate weekends.
Key Responsibilities:
* Deliver exceptional customer service and drive sales through product knowledge and support of in-store design services.
* Complete operational tasks including opening and closing duties, register functions, and compliance with company policies.
* Maintain visual merchandising standards and ensure the store is clean, well-presented, and fully stocked.
* Assist with inventory management including receiving, replenishment, stockroom organisation, and workplace health and safety practices.
* Participate in training and development while supporting a collaborative, high-performing team environment.
Requirements:
* 1-2 years customer service experience (specialty retail preferred but not required).
* Strong sales skills with the confidence to meet and exceed performance targets.
* A proactive, solution-focused attitude with the ability to multitask in a fast-paced environment.
* High attention to detail.
Benefits:
* Generous employee discounts on our amazing products.
* Paid parental leave to support you through life's most important milestones.
* Access to a confidential Employee Assistance Program for personal and professional support.
* Career growth opportunities with real investment in your development.
* A supportive, collaborative team culture where your success is celebrated.
* The chance to be part of a fast-growing global business with an entrepreneurial spirit.