Assistant Store Manager (Customer Experience) Dan Murphys Mackay Share your spirit
If customer satisfaction was a competition you'd be the winner.
As one of our Customer Experience Managers you'll channel your engagement and entrepreneurial spirit to create tailored in store customer experiences and inspiring merchandising that keep our community returning to Dans
We're looking for a passionate people leader who has a genuine desire to make better happen; for themselves and others around them through team development and trailblazing leadership.
This role provides critical operational exposure across the business and the opportunity to kick start a career adventure with Dan Murphys.
The ROLE
Motivate and lead your team to deliver a world class customer experience which promotes customer loyalty and contributes to revenue growth
Encourage team to invest in education and dream big about their career - because working at Dans is an adventure
Lead the way with in store tasks delivering regular coaching and mentoring to store team to inspire them to continuously improve
Create an environment that enables team to come as they are because you know that diversity is the magic that makes good culture
Build a culture that is centred around understanding your community utilising customer feedback as a pillar in your decision making
The YOU
YOU use initiative and intuition to understand your team and inspire them to make a difference for each other and our customers
YOU are passionate about people development and motivate others to dream big and reach their potential
YOU are no stranger to a fast-paced environment and use forward thinking in your decision making
YOU bring energy to those around you by being your authentic self and by always doing the right thing for your team customers and community
YOU use an inspiring and collaborative approach to communication and use this to drive your teams commitment
How we take care of our PEOPLE
An exclusive discount card for Dan Murphys BWS and other Endeavour Group brands including ALH pubs not to mention discounts from Woolworths and Big W. Endeavour Wellbeing Support our Employee Assistance Program that offers critical incident support career conflict nutrition and lifestyle money family legal and employee assistance.
Grow your career within Dan Murphys and the wider Endeavour Group network.
If drinks excite you - and youre close-enough on the requirements we'd love to hear from you
Candidates will be required to complete a functional screening assessment as part of the recruitment process.
We are together creators
We're big but part of something much bigger.
Dan Murphys is one of a number of brilliant retail businesses like BWS ALH Hotels Pinnacle Drinks within the Endeavour Group.
Together we create the moments that bring millions of people together.
And together we have more fun create more opportunities and score a lot more goals.
We're serious about having a good time - creating a safe inclusive and fun place to work.
We're all about creating a more sociable future - for our customers and each other.
#WeAreTogetherCreators #ComeAsYouAre #FeelTheEnergy #DreamBig #LeaveYourMark #DanMurphys #DrinkBetter #EndeavourGroup
Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies.
Endeavour Group is not responsible for any fees related to unsolicited resumes.
Remote Work : No
Employment Type : Full-time
Key Skills
Labor Cost Analysis
Organizational skills
Communication skills
Store Management Experience
Management Experience
Retail Sales
Guest Services
Schematics
Merchandising
Cash Handling
Supervising Experience
Retail Management
Experience : years
Vacancy : 1
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