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Assistant service administrator

Melbourne
Tutt Bryant
Posted: 18 December
Offer description

Originated in 1938, Tutt Bryant Group is a construction equipment supplier providing equipment sales and hire, parts and services, cranes, heavy lifting & specialised transport, and engineering solutions. Tutt Bryant has been known for quality, professionalism and innovation in the construction and heavy equipment industry. Today Tutt Bryant operate nationally with more diverse capabilities to the construction, mining, and trade sectors in Australia.

Tutt Bryant Equipment is the organisations' Equipment Sales & After‑Sales Support (Parts & Service) division. As a national multi‑franchise distributor of earthmoving and construction equipment, Tutt Bryant Equipment exclusively represents a number of global brands in Australia. In addition to capital equipment sales, Tutt Bryant Equipment supports its customers in the provision of spare parts, consumables, mechanical service, repairs and other support functions.


The Role & Your Requirements


About the role

Work with the Tutt Bryant team and gain skills in job coordination, admin and customer service to support our high performing Field Service group. Reporting to the Service Manager, you will be working with our internal / external customers and supporting the administration of the Service Operations.


Duties

* Taking customer enquiries for the purpose of booking jobs and answering service queries
* Open service orders for internal/external jobs
* Assisting in building quotes and following up customers
* Opening and completing purchase orders for subcontract purchases
* Supporting the Field Service Coordinator to allocate work to the Technicians
* Complete service orders and issue invoices to customers
* Where appropriate, respond to customer enquiries around issued invoices.


Skills & experience

* Excellent communication skills
* Proactive planning and organisation abilities
* A strong commitment to safety, health & environment procedures
* A proactive and positive attitude, with strong work ethic

Ability to pass a pre‑employment D&A screen and functional assessment


Employee Benefits

* Training and support
* A competitive hourly rate (dependent on skill level) + Super
* Career progression opportunities
* Access to our Wellbeing portal, packed with resources and tools to support your physical, mental and emotional wellbeing


How to apply

Join the team. Are you up for a challenge? Take the first step by applying for this position.

If you believe you have the necessary skills to fulfil this role, please forward your resume and cover letter to Attention Tom Cullen, TBE Vic Service Manager.

Email: **********@tuttbryant.com.au

To view other vacant positions please visit the careers page at to browse through our current job listings.

Join us in shaping the future of Tutt Bryant Group. We look forward to hearing from you

Tutt Bryant Group is an equal opportunity employer.

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