At QinetiQ, we are dedicated to protecting lives and securing the future. Our mission-critical services and systems support Defence, national security, and essential industry.
1. Assist in managing business applications and information systems;
2. Install, configure, support and maintain corporate and enterprise wide tool and business application systems;
3. Undertake administrative duties, such as:
* Account management;
* Client setup, configuration and support;
* Security and Application patching;
* Maintenance of IT system registers for the management of IT systems and information assets.
* Troubleshoot and resolve assigned incidents or service requests whilst ensuring prompt professional service;
We seek a Support Officer with experience in similar applications or IT support roles, who can provide strong customer service and work with various technologies such as Microsoft Active Directory, Sharepoint, Database technologies, ITSM systems and tools, Atlassian Confluence & Jira, and Microsoft Office Suite.