Meet and greet patients and visitors in a warm, friendly manner.
Provide support to parents or visitors by sitting with patient whilst they are away from child.
Escort parent/carer from theatre when the child is taken into care of theatre staff.
Escort parent/carer to recovery if they are called back but child is not ready to return to ward at that time.
Occupy child by playing games, talking to them, reading books or whatever activity the child is happy with.
Assist with distraction during tests or ward procedures.
Assist parents by entertaining siblings whilst they are occupied with supporting the patient.
Assist PCA with putting toys and games away and keeping them in valuable order.
Assist ward staff with any other tasks which may be required.
Assist with supporting patients or visitors with giving feedback on their hospital experience either via Care Opinion on I-pad or in person to customer liaison staff.
Why this matters:
Direct contact with patients and visitors who need your assistance at difficult times in their life.
The best bit?
Comraderie, part of a large and growing team.
About you:
Well presented with a friendly and enthusiastic manner.
Ability to approach patients and visitors in a confident and caring way.
Be sensitive and tactful at all times.
Reliable, punctual, and able to commit time to volunteer on a regular basis.
Understanding of personal and professional boundaries.
Willing to be flexible and work in a team environment.
Volunteers must maintain client/patient confidentiality at all times.
Demonstrate effective hand-hygiene practice throughout the hospital.
Demonstrate WA Country Health values at all times – Community, Compassion, Quality, Integrity, Equity and Curiosity.
Respect diversity and differing opinions.
Commitment
Regular - more than 6 months
Training
On the job direction and supervision, annual mandatory essential skills training
Time required
Minimum of 3 hours per week, days and times as suits ward and volunteer.
Reimbursement
A uniform shirt, swipe card and ID lanyard will be provided
Requirements
Driver's Licence (C)
National Police Certificate
Working with Children Check
No experience required.National Police Certificate and WWC payable by Agency.
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