NSW Office of the Director of Public Prosecutions
Prosecution Officer (Administrative) Level 3
Ongoing, Full time, Sydney, NSW
$105,069. Package includes salary ($84,659 - $92,701 p.a.), employer's contribution to superannuation and annual leave loading.
The NSW Office of the Director of Public Prosecutions (ODPP) provides an independent, efficient, fair and just prosecution service for the people of New South Wales. Its vision is to be a dynamic prosecution service recognised for its excellence and leadership.
We are seeking an experienced IT professional to assist in the provision of IT services to ensure that all staff at the ODPP are provided with the appropriate IT equipment, software and a responsive and effective Service Desk.
Key accountabilities will include but will not be limited to:
* Within agreed service levels, providing prompt and appropriate resolution or escalation of user requests, or problems, to minimise adverse impact on business operations.
* Providing user services that are strongly and clearly customer focused.
* Participating in evaluating and testing equipment and software products and services.
* Participating in the procurement, configuration, installation and maintenance of the ODPP standard user equipment, office software and tools.
* Creating and maintaining approved user access privileges in compliance with security standards.
* Providing administrative support and services to the IMT Branch by communicating clearly and promptly with other IMT staff on systems and service issues and with ODPP staff on issues affecting their IMT problems, business operations and the IMT support services.
* Complying with NSW Government ICT directives and guidelines in all matters pertaining to the procurement and management of user computing equipment and change control procedures that govern all changes being made to the standard user equipment
* Participating in preparing, reviewing and maintaining current standards and guidelines for the use, operation and maintenance of the user standard equipment and promoting and demonstrating the efficient and correct use of the end user equipment and advising the Manager IT Services of all requests for equipment or business systems access that are non-standard.
A Talent Pool may also be created to fill future vacancies that may arise over the next 18 months.
For more information:
Role Description
For an applicant information guide please click here
To learn more about the ODPP, please visit our website at:
Inquiries: Allison Gill, Service Desk Manager,
Interviews
The interview process will include capability-based assessments which may require your time or attendance on more than one day.
How to Apply
Applicants should read the Role Description and address the key accountabilities and focus capabilities when preparing their resume and cover letter.
Applicants must submit a cover letter [maximum two pages] that highlights their claim for the role and demonstrates their suitability by outlining their experience in providing IT support in a service desk environment, including providing prompt and appropriate resolution or escalation of user requests, or problems, to minimise adverse impact on business operations.
Applicants must also submit an updated copy of their resume [maximum 3 pages] and include contact details of two relevant Referees (who can speak from a Supervisory perspective).
AI Use in Applications
We value each candidate's individuality and ask that applications reflect your own skills, experiences, and motivations. While AI tools can be useful to support clarity and structure, over-reliance on them may misrepresent your capabilities and affect how we assess your suitability. Please prepare your application thoughtfully to showcase your genuine potential.
Applicants must apply via If you experience technical difficulties when submitting your application, please email and someone will respond to you during business hours.
Closing date: Monday 19th February (11:59PM)
For general enquiries or if you require any reasonable adjustments to be made to support you during the recruitment process please contact If you experience technical difficulties when submitting your application, please email and someone will respond to you during business hours.
The ODPP values diversity and supports all staff to reach their full potential. The Office welcomes applications from First Nations people, culturally and linguistically diverse people, people identifying with diverse genders and sexualities, people with disability and other diversity groups. If you have individual requirements that need to be accommodated in order to participate in the selection process, please indicate this in your application