Aussie Broadband's (ABB) purpose is to the change the game. As our Manager, Enterprise Cloud & Infrastructure Services, you'll support this by providing leadership and technical guidance to the Enterprise Cloud Platform Services team and driving best practice implementation and maintenance of cloud, compute and data protection technologies and associated services.
- At Aussie Broadband we see difference as our point of difference. We celebrate it, we support it, and thrive on it - because it means our team can bring their whole selves to work, and that we can better represent our customers and community. We're proud to be an Equal Opportunity Employer, and our stand for inclusion and diversity is just one way we can demonstrate our value of 'Be Good to People'._
Why work for Aussie?
We are Australian operated, local from the ground up and now ranking the 5th largest telco in Australia. We're fast growing and not slowing down
Our fantastic culture lives and breathes our values:
- Don't be ordinary, be awesome- Think BIG- No bullsh*t- Be good to people- Have fun
Don't just take our word for it - We have been named one of the top employers in Australia by HRD magazine. We are one in only thirteen 5-star Employers of Choice and on top of this, Aussie is one of only four 5-star employers in its size category (500+).
And not only do we care for our people, but we also support our community through sponsorships, staff-led fundraising programs, corporate donations, generous community service leave for our staff, relief for disaster-affected customers, and much more which can be found
here
The good stuff- Free internet to the value of $109 per month- 20% off our Fetch and Mobile services- Day to day benefits like flexible working arrangements, paid parental leave, employee assistance program- Celebrating you With monthly rewards and recognition- Internal training and resources for you to continue to learn, grow and achieve your career goals- Yearly allowance for amazing Aussie merch- Discounts at various retailers and gyms
Let's talk about you
You will play a critical role in supporting Aussie Broadband's Enterprise Cloud Platform Services team. Your background will include:
- 3-5 years experience in a team leader, manager, or similar role with a strong desire to provide service to the customer beyond their expectations.- A broad and demonstrable knowledge of cloud (public, private), compute and data protection technologies and associated services.- Strong problem-solving skills and the initiative to be proactive when issues arise supported by professional written and verbal communication skills.- Demonstrated experience leading, coaching and mentoring technical team members.- Ability to operate in a fast-paced and dynamic environment that requires agility, decisiveness and high levels of collaboration, teamwork, and communication.
How will you support our "Why?"
As Manager of our Enterprise Cloud & Infrastructure Services team, you'll play a key role in providing leadership to a technical team and drive best practice across a range of cloud, compute, and data protection solutions, working in close collaboration with the ABB Product, Technology, Engineering and Security teams. This includes:
- Engaging with the sales, account management and other ABB technical and operational teams to ensure a world-class customer experience for ABB's Enterprise, Government & Wholesale customers.- Leading your team in delivering world class cloud operations and services supporting both day-day operations and customer cloud projects.- Acting as an escalation point for the Enterprise Cloud & Infrastructure Services and other teams as required.- Managing all internal and external relationships in the best interests of the customer.- Identifying and driving the implementation of automation of regular tasks to improve efficiency of the team and increase the reliability, performance, and functionality of customer solutions.
If you have an questions get in touch today with our fantastic team at
If you feel don't meet all the requirements for this role, we'd love you to still consider applying. We are unconventional in many ways, and we like to think outside the box with the people we hire.