Canonical Adelaide, South Australia, AustraliaOverviewCanonical is a leading provider of open source software and operating systems to the global enterprise and technology markets.
Our platform, Ubuntu, is widely used in enterprise initiatives across public cloud, data science, AI, engineering innovation, and IoT.
The company is a pioneer of global distributed collaboration with ****+ colleagues in 75+ countries and very few office-based roles.
Teams meet two to four times yearly in person to align on strategy and execution.
This is a remote role with teams in all time zones.The role is a Software Engineer - L3 Support, focused on Linux-based infrastructure and applications across the stack, including bare metal, virtualization (KVM), containerization (Docker/LXC/LXD), storage (Ceph and Linux filesystems), networking (OVS, OVN and Core networking), OpenStack, Kubernetes and related open source applications.
You will troubleshoot and address issues across the stack, contribute fixes upstream, and help drive issues to resolution for Ubuntu and enterprise customers.Location: This is a remote role, we have teams in all time zones.ResponsibilitiesResolve complex customer problems related to Ubuntu, Kernel, Ceph, OpenStack, Kubernetes and other open source softwareMaintain close working relationships with Canonical's Field, Support and product engineering teamsParticipate in upstream communitiesDevelop bug fixes, backport patches, and work with upstream for inclusionReview code produced by other engineersDemonstrate good judgment in technical methods and techniquesPrioritize work and manage time effectively against prioritiesParticipate in team discussions to improve processes, tools, and documentationMaintain clear, technical and concise communicationsWork from home and travel internationally up to 10% of work time for team meetings, events and conferencesWhat we are looking for in youAn exceptional academic track recordBackground in Computer Science, STEM or similarExperience with Linux and open source softwareExperience with at least one of Python, Go, C or C++ on LinuxA drive to learn unfamiliar technology and deep-dive difficult issuesWillingness to travel up to 4 times a year for internal eventsNice-to-have skillsYou love technology and working with brilliant peopleYou are curious, flexible, articulate, and accountableYou value soft skills and are passionate, enterprising, thoughtful, and self-motivatedYou have interest in, or willingness to learn about any of the following: Ubuntu Linux - kernel or userspace, Kubernetes, OpenStack, Ceph, QEMU/KVM, LXC/LXD, PostgreSQL, Mongo, Debian packaging, distributed systemsWhat we offer colleaguesDistributed work environment with twice-yearly team sprints in personPersonal learning and development budget of USD 2,000 per yearAnnual compensation reviewRecognition rewardsAnnual holiday leaveMaternity and paternity leaveEmployee Assistance Programme & Wellness PlatformOpportunity to travel to new locations to meet colleaguesPriority Pass and travel upgrades for long-haul company eventsAbout CanonicalCanonical is a pioneering tech firm at the forefront of the global move to open source.
As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software.
We recruit on a global basis and set a very high standard for people joining the company.
We expect excellence; to succeed, we need to be the best at what we do.
Most colleagues at Canonical have worked from home since our inception in ****.
Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.Canonical is an equal opportunity employer.We foster a workplace free from discrimination.
Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.DetailsSeniority level: Mid-Senior levelEmployment type: Full-timeJob function: Engineering and Information TechnologyIndustries: Software DevelopmentReferrals increase your chances of interviewing at Canonical by 2xGet notified about new Software Engineer jobs in Adelaide, South Australia, Australia.
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