* Full-time
* Job Family: Operational Support
Job Description
Based at our global client site in Ballarat, this is a rare opportunity to step into a high-impact Facilities Manager role supporting a globally recognised brand. Reporting directly to the National Facilities Manager, you will take full ownership of integrated facilities services, driving both operational excellence and commercial performance across a complex, fast-paced manufacturing environment.
This is not a "keep the lights on" FM role, it's a leadership position where you will influence strategy, deliver innovation, and play a key role in shaping the client experience on site.
What You'll Be Responsible For
* Leadership of 30 Sodexo team members, fostering a high-performance, accountable culture
* Oversight of 50+ specialist contractors, ensuring safe, compliant, and efficient delivery of services
* Partnering closely with the onsite Facilities Coordinator to deliver exceptional, consistent client outcomes
* End-to-end management of hard services (fire, electrical, essential services) and soft services (cleaning, food) within a GMP environment
* Coordinating and delivering innovation projects that enhance site performance and user experience
* Identifying and executing cost-saving and efficiency initiatives that deliver tangible value to the client
* Full accountability for KPIs, SLAs, and financial performance, including active P&L management
* Leading monthly governance reporting, presenting insights, performance outcomes, and strategic recommendations to the client in a clear and professional manner
* Ensuring all works comply with OH&S requirements and Australian Standards
* Driving a strong safety-first culture across all teams and contractors
* Building and maintaining trusted, professional relationships with stakeholders at all levels
What You Bring
* Proven experience managing integrated facilities services in a manufacturing or GMP environment
* Strong leadership capability, with a track record of managing both internal teams and external contractors
* Commercial acumen, including budget ownership and P&L management
* A proactive, solutions-focused mindset with the confidence to challenge, improve, and innovate
* A commitment to safety leadership and continuous improvement
Why This Role Stands Out
* Work in close partnership with a global client, building a strong, influential relationship
* Be part of a site that encourages innovation and continuous improvement, your ideas will be heard and implemented
* Enjoy flexible working arrangements that support work-life balance
* Access a market-leading salary package, aligned with the scope and impact of the role
* STIP (Short-Term Incentive Program) tied to KPI and governance performance
* Monday–Friday role with minimal weekend requirements
* Unlimited access to chocolate on site
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