Customer Service Advisor job located in Frenchs Forest
**Your new company**
A leading manufacturing company located in Frenchs Forest is looking for a customer-centric person for their office and showroom located in Frenchs Forest.
**Your new role**
In this role, you will be the conduit between customers and the sales and manufacturing departments. Your role will involve taking calls from customers to discuss their requirements and providing them with a tailored solution which suits their needs. Liaising with your colleagues, you will create detailed quotes, process sales orders and provide technical assistance to customers who may need a solution to potential problems.
**What you'll need to succeed**
To be successful in this role, you will need:
- Previous experience of working in a customer service role
- Understanding of processes from initial order through to manufacture and customer delivery
- Ideally, you will have experience of estimating and creating a bill of materials
- Strong IT skills and ability to learn new systems quickly
- Ability to work as a team and coordinate orders which involve multiple stakeholders
**What you'll get in return**
This is a great opportunity to join an established business that is experiencing a period of growth in Australia. The company offer a modern working environment and has created a friendly culture which involves team-building activities and lunches. The company has onsite parking and comprehensive training will be provided on their processes and procedures.
**What you need to do now**
If this job isn't quite right for you, but you are looking for a current position, please contact us for a confidential discussion on your career.
2829994