Youth services north/west metro case manager (sunshine)

Number of Positions Available: 1

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here – providing support, safety, community, and opportunity.

Deliver an adaptable and assertive case management response to young people experiencing homelessness or at risk of experiencing homelessness.

At The Salvation Army, we believe in walking alongside young people, not in front of them. Every young person has strength, potential, and the right to thrive – even in the face of challenges like homelessness, trauma, or instability.

• A passionate, proactive Case Manager to be a steady support and strong advocate for young people across Melbourne's Western and Northern regions.
• Fixed‐term full‐time position, contracted until October 2026, based in Sunshine, VIC.
• Reporting to the Youth Services Coordinator.
• Compensation in accordance with SCHADS Award Level 5.

• Help young people transition out of the homelessness system with dignity and confidence.
• Support youth in and transitioning from out‐of‐home care, working collaboratively with Child Protection and other programs (e.g., Better Futures).
• Provide trauma‐informed, youth‐focused intake and assessments via our access point.
• Collaborate with refuge staff at Tranmere Street to support daily operations and promote life skills development.
• Ensure all support aligns with our Model of Care and a Psychologically Informed Environment.

• A tertiary qualification in Social Work, Youth Work or a related field (degree preferred).
• Hands‐on experience working with at‐risk or vulnerable youth, particularly in areas of homelessness, AOD, mental health or out‐of‐home care.
• A deep understanding of trauma‐informed care, youth‐centred practice, and social justice.
• VIC Driver's Licence.
• Current and valid Employee Working with Children Check.

• Salary packaging up to $15,900 tax free + $2,650 meal entertainment benefit.
• Generous Paid Parental leave for primary (12 weeks) & secondary carers, Purchased Leave Scheme (up to 8 weeks) and 5 days paid leave per year to experience working in other TSA programmes or activities.
• Flexible working arrangements.
• Access to EAP and health & wellness initiatives including Fitness Passport.
• Ongoing training and development opportunities that enhance on‐the‐job skills and proficiency.
• Rewarding and fulfilling purpose‐driven career with positive and sustainable social impacts.

• Aboriginal and/or Torres Strait Islander.
• LGBTQIA+.
• Culturally and linguistically diverse.

The Salvation Army is a child‐safe organisation and is committed to protecting children and young people from harm. All child‐facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration.