Number of Positions Available:
1
ABOUT US
The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.
Why this role Matters:
The Salvation Army (Salvos) is one of the largest providers of homelessness services across the country. Our philosophy is that every person should be afforded dignity and respect and that no one should be without a safe, affordable, and secure home. We provide services and supports to adults, and families with accompanying children in the form of accommodation, case management, assertive outreach, financial assistance, community connection and referral services.
About the Role:
The Family Housing Support (FHS) Outreach Case Manager delivers direct service to families who are homeless or at risk of homelessness, aiming to secure long-term affordable housing and sustainable support. You will work within the National Homelessness Stream Model of Care, coordinating with crisis services, Transitional Housing Management (THM) properties, and local partners to improve housing stability and wellbeing for families in designated Western Metro local government areas.
This is a permanent, full time, vacancy remuneration in line with SCHADS Level 5.
Key Responsibilities:
* Assist families to obtain and maintain long-term, stable accommodation after exiting crisis housing or at referral.
* Provide case management to address needs and establish ongoing support referrals.
* Deliver rapid response to immediate housing and support needs; support THM property delivery.
* Increase families' awareness of available services and supports; prevent tenancy failure.
* Educate on rights and responsibilities under the Residential Tenancies Act 1997.
* Promote wellbeing, self-efficacy, and timely access to assistance.
* Ensure services align with the National Homelessness Stream Model of Care.
About You:
* Tertiary qualifications in Social Work or a related community service field.
* Demonstrated knowledge of homelessness, its context, legislation, models, and practice.
* Experience working with Culturally and Linguistically Diverse communities.
* Strong assessment, case management, and collaboration skills.
Why Work For Us:
* Salary Packaging (up to $15,900 tax free) plus meals and entertainment benefit ($2,650)
* Generous paid Parental Leave for primary (12 weeks) and secondary carers + Purchased Leave Scheme (up to 8 weeks) + Workplace Support Leave (5 days) for volunteering in Salvos initiatives
* Flexible arrangements, access to Fitness Passport and Consumer Discounts
* Access to EAP and health & wellness initiatives
* Ongoing training and development opportunities that enhance on the job skills and proficiency
* Rewarding and fulfilling purpose driven careers that have positive and sustainable social impacts
How to Apply:
We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to apply via the link and submit a current CV and a cover letter which details your alignment with the essential requirements of the role.
The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.
The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.
We value Integrity, Compassion, Respect, Diversity, and Collaboration