Company Description
Eastern Equity Insurance Brokers is a locally operated, fully Australian-owned insurance brokerage established in 1996. Head office in Adelaide with a regional office in Naracoorte, the company serves clients across Australia, offering tailored insurance solutions.
With a focus on exceptional service, our team of qualified professionals excels in identifying clients' individual and business needs and providing competitive insurance options. Eastern Equity Insurance Brokers emphasizes seamless management of the insurance process, from obtaining quotes to handling claims, with a commitment to maintaining close, direct relationships. Their expertise spans a broad range of industries, ensuring they meet diverse requirements effectively.
Role Description
This is a full-time on-site role for an Account Broker Assistant based in our office in Parkside. The role involves assisting brokers with administrative tasks, supporting client account management, liaising with clients to provide top-notch customer service, and handling insurance-related documentation. The Account Broker Assistant will also collaborate with the team to ensure smooth operations and the effective delivery of client services.
Qualifications
* Strong Communication and Customer Service skills to effectively liaise with clients and address their needs
* Knowledge of Insurance and Brokerage processes to support account management tasks
* Proficiency in Administrative Assistance to manage documentation and support operational activities
* Attention to detail, ability to prioritize tasks, and strong organizational skills
* Familiarity with the Australian insurance market and relevant certifications is a plus
* Basic technological proficiency with common software tools and office systems - Winbeat, Sunrise & SCTP systems.
We would love to hear from you, if you feel this could be for you please contact by email