We are seeking a Customer Service Representative to deliver exceptional customer experiences. This role involves working closely with customers to understand their needs and provide tailored solutions.
Key Responsibilities
* Provide outstanding customer service through consultative skills, empathy, and effective communication.
* Develop a deep understanding of products and services, including mobile plans, home internet, and TV solutions.
* Work in a fast-paced environment, managing multiple priorities and deadlines while maintaining high customer satisfaction.
* Contribute to achieving sales targets and KPIs through effective sales techniques and strategies.
About Our Organization
We are a leading Australian telecommunications company committed to delivering innovative communication and entertainment solutions. We value diversity and inclusion, striving to create a workplace culture that is welcoming and respectful of all employees.