Personal care support specialist

Job Description

We are seeking a highly skilled and motivated individual to join our team as a Rostering Coordinator. The successful candidate will be responsible for effective rostering, customer service, and administration.

The role involves maintaining accurate and efficient staff rosters, ensuring seamless service delivery. You will work closely with Aged Care and Disability Coordinators and cross-functional teams.


Key Responsibilities

* First point of contact for clients, families, and carers
* Staff rostering and workforce coordination
* Maintaining high-quality customer service and relationships
* Field staff support and training
* Managing feedback, including complaints and compliments

* An adaptable and motivated professional who values dignity and independence for older people and those living with a disability
* Strong verbal and written communication skills
* Ability to work in a fast-paced, high-volume environment
* Proficiency in Microsoft Office and willingness to learn new systems
* Capacity to work independently and as part of a team


Benefits

This is an excellent opportunity to work in a dynamic and growing organization, with opportunities for professional growth and development.


Others

To be considered for this role, please submit your application along with a cover letter and resume.

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