Overview
G'day Group comprises leading Australian tourism brands in Discovery Parks, Resorts and the loyalty program G'day Rewards. Employing more than 2000 people Australia-wide, G'day Group has the largest park network in the country, offering an amazing customer journey. Undara Experience invites you to join us in Tropical Far North Queensland, near a world-class geological phenomenon and a historic lava-tube cave system. This is a remote role at Undara or Mt Surprise, offering competitive remuneration and remote living benefits with career development opportunities.
Say g'day to more of Australia and join us at the Undara Experience, home to one of the world's longest lava-tube cave systems. The site is three hours by car from Cairns and accessible from the Savannah Way, featuring restored railway carriages, pioneer huts and a swag tent village—the perfect setting to connect people to nature, networks and communities.
The Role
Lead our team in maintaining top-tier guest room and public area standards. Reporting directly to the Executive Housekeeper, you will ensure spotless accommodations and common areas, upholding Discovery's high-quality brand.
Responsibilities
* Supervise and coordinate the daily activities of the housekeeping staff.
* Inspect guest rooms, public areas, and back-of-house spaces to ensure they meet cleanliness and presentation standards.
* Train, and support the housekeeping team, fostering a positive team culture.
* Manage housekeeping supplies and inventory, ensuring that all areas are adequately stocked.
* Collaborate with other departments to ensure smooth operations and guest satisfaction.
* Ensure compliance with health and safety regulations and company policies.
What we're looking for
* Previous experience in a Housekeeping Supervisor role is essential
* Strong knowledge of cleaning techniques, equipment, and safety standards.
* Excellent leadership, communication, and organizational skills.
* Ability to work independently and make decisions based on priorities and guest needs.
* Proficient in Microsoft Office and housekeeping management software.
* Strong attention to detail and problem-solving abilities.
* Flexibility to work various shifts, including weekends and holidays, as required.
* A current valid drivers license is essential
Benefits
* Competitive pay and benefits
* Accommodation and meals provided
* Live and work in one of Queensland's most beautiful and unique regions
* Discounted accommodation at over 300 G'day Group holiday parks nationally
* Discounts with our G'day Rewards Partners
* Service recognition awards
* Access to Employee Assistance Program
* Internal promotions and opportunities
This is a remote role, where you will be living and working at Undara or Mt Surprise. Please consider the reality of living in a remote location for an extended period of time. G'day Group offers competitive remuneration and remote living benefits, career development and learning opportunities including structured training programs and on-the-job experience and mentoring.
Discover more to life - APPLY NOW!
This role includes extensive manual handling tasks including lifting up to 20kg kneeling and squatting, as well as handling chemicals and utilising machinery.
Compliance
* Prior to an offer of employment being made, candidates must provide authority for a Federal Police Clearance to disclose any criminal offences or charges.
The G'day Group acknowledges the increasing global expectation to demonstrate our approach to Environmental, Social and Governance (ESG) risk factors and sustainability in our daily operations and ongoing decision making. Our five-year ESG strategy is evolving to ensure we are committed to fostering a safe, respectful and inclusive workplace, giving back to the communities we operate in, and protecting our environment.
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