$100,000 – $110,000 per year + GST + accommodationThe Mackellar Motel seeks a motivated and hands-on Motel Management Team of TwoWhy manage the Mackellar Motel?Live on-site in this family-owned business that values a positive and collaborative working relationship.Experience living in a beautiful county town with a community spirit.Manage a modern, well-established property that caters primarily for corporate guests and, of course, leisure and family travellers on weekends.About the roleThis hands-on motel management and operations position is pivotal in ensuring smooth daily operations, maximising Average Daily Rate (ADR) and occupancy levels, and maintaining compliance with all relevant laws and regulations.
Working closely with the owners, you will play a significant role in driving business success while delivering exceptional service to our guests.Key ResponsibilitiesGuest services and reception: Manage guest check-ins, inquiries, and bookings with professionalism and a warm welcome.Revenue management: Monitor and adjust room rates in response to local events in liaison with the owners.Administration: Respond to guest feedback, manage stock orders and inventory, and maintain operational records.Property operations: Oversee housekeeping, ordering and stocktaking of all linen and towelling, basic room and property maintenance, pool care, and grounds upkeep.Compliance and safety: Ensure adherence to Work Health & Safety (WHS), fire regulations, licensing, and essential service requirements.Trade and contractor liaison: Organise and coordinate external maintenance services when needed.Must hold (or be willing to obtain) a Food Safety Certification, and be confident preparing and serving breakfast for guests.To be successful, you must have:ABNProven motel management experience (or similar accommodation industry experience).Strong interpersonal and communication skills to build rapport with a diverse range of guests and stakeholders.High level of computer proficiency, including Microsoft Office, Xero (or similar accounting software), and familiarity with Property Management Systems such as GuestPoint, with working knowledge of channel management highly regarded.Experience working with online travel agencies (OTAs), including Booking.com and Expedia.Ability to live onsite, work weekends and public holidays.Food Safety Supervisor Certificate (or willingness to obtain).A current National Police Check (or willingness to obtain).Approved Manager on premises - Liquor Licensing laws in NSW.Willingness to participate in an online quiz if shortlisted.Please do not contact the motel directly, as motelsos.com is the recruitment agency.Applications close at midnight on Friday, 15 May 2025How do your skills match this job?Your application will include the following questions:Do you have a current Police Check (National Police Certificate) for employment?Which of the following statements best describes your right to work in Australia?How many years' experience do you have as a Motel Manager?Do you have a current NSW approved managers liquor licence?To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.
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