Overview
Full time, Ongoing. Band 4, Starting salary $72,038 plus superannuation.
Role
In this varied role, you will provide effective and efficient administration and customer support in the day-to-day operations of the Rates team. You will undertake a range of duties including customer support – both over the phone and email, completing financial transactions, debt collection, data entry and general administration.
About You
To be successful in this role you will have:
* Relevant administrative and customer service experience
* A customer service focus with good communication skills
* Strong attention to detail
* The ability to plan, organise and manage your time effectively
* Excellent computer skills, including Microsoft Office with the ability to learn and adapt to new software programs
A satisfactory police records check is required for this position.
Benefits
* Annual salary increases | 17.5% annual leave loading | Base hourly rate $36.45 plus superannuation
* Full time position | Secure and stable employment | Flexible work options
* Paid parental leave | Purchased leave | Study leave | Training & development opportunities
About the Organization
The City of Greater Bendigo is in the heart of central Victoria on Dja Dja Wurrung and Taungurung Country. Located 90 minutes from Melbourne, our region offers the benefits of a large city with a warm country feel. Bendigo is known for food and wine, the Bendigo Art Gallery, theatres, heritage buildings and access to natural surrounds for recreation. The area provides quality education and health services, housing options, and transport links, with Bendigo Airport offering regular direct QantasLink flights to Sydney.
Contact
If you require any further information regarding this position, please contact Jenna Grant, Team Leader Rates and Revenue, (03) 5434 6451.
To Apply
Please submit your cover letter outlining why you are interested in this position and detailing your relevant experience with your current CV/resume by close of business Thursday 19 February 2026.
Apply Now
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